Most Recently Updated Documents

  1. How to Take Your Security Awareness Training Using the KnowBe4 Platform [Campus login required]
    Updated: 2025-07-01 · Created: 2022-09-28
  2. Microsoft Support & Recovery Assistant for Office
    Updated: 2025-07-01 · Created: 2019-01-03
  3. How Required Software Changes are Deployed at Parkland (Windows)
    Updated: 2025-06-30 · Created: 2017-08-02
  4. Wi-Fi - Connect to "parkland-guest" on a Mac (for students)
    Updated: 2025-06-25 · Created: 2016-04-22
  5. Wi-Fi - Connect to "parkland" on a Mac
    Updated: 2025-06-25 · Created: 2015-09-23
  6. Wi-Fi - Connect to "parkland" on iOS (for employees)
    Updated: 2025-06-25 · Created: 2016-05-26
  7. Parkland Wi-Fi - Wireless Network Options
    Updated: 2025-06-25 · Created: 2015-03-03
  8. HOW TO MAKE AN AV REQUEST IN 25LIVE
    Updated: 2025-06-23 · Created: 2024-12-19
  9. Parkland College - General Technology Information / FAQ (for Employees)
    Updated: 2025-06-23 · Created: 2016-07-28
  10. Wi-Fi - Access the "parkland-guest" Network (for students and guests)
    Updated: 2025-06-19 · Created: 2016-05-26
  11. Wi-Fi - Access "parkland"
    Updated: 2025-06-19 · Created: 2015-03-03
  12. ParklandOne Password Update - How Does This Impact Wi-Fi?
    Updated: 2025-06-19 · Created: 2018-11-12
  13. Wi-Fi - Connect to "parkland-guest" on Windows (for students)
    Updated: 2025-06-19 · Created: 2015-02-20
  14. Wi-Fi - Connect to "parkland" on a Chromebook
    Updated: 2025-06-19 · Created: 2022-10-31
  15. parkland-guest Wi-Fi - Create a Guest Account
    Updated: 2025-06-19 · Created: 2022-10-31
  16. Wi-Fi - Connect to "parkland" on Windows (for employees)
    Updated: 2025-06-19 · Created: 2016-05-25
  17. Wi-Fi - Connect to "parkland" on Android (for employees)
    Updated: 2025-06-19 · Created: 2016-05-26
  18. Parkland College - Technology Orientation for New Employees
    Updated: 2025-06-11 · Created: 2016-10-25
  19. Wi-Fi - Connect to "Eduroam" (for guests from other institutions)
    Updated: 2025-06-11 · Created: 2016-05-24
  20. Enable or Disable Lockdown Mode - iPad [Campus login required]
    Updated: 2025-06-09 · Created: 2023-03-16
  21. Enable or Disable Lockdown Mode On a Mac Computer [Campus login required]
    Updated: 2025-06-09 · Created: 2023-02-01
  22. How To Take a Screenshot or Screen Recording - iPad
    Updated: 2025-06-04 · Created: 2023-03-28
  23. Parkland Power Management Settings (Windows OS)
    Updated: 2025-05-16 · Created: 2017-08-22
  24. Classroom - Instructors Using Presenter View in PowerPoint
    Updated: 2025-05-09 · Created: 2019-05-08
  25. Apporto - Access and Instructions
    Updated: 2025-05-08 · Created: 2021-08-19
  26. How to Access/View Budget Information in Self Service
    Updated: 2025-04-28 · Created: 2018-02-02
  27. Locking a Windows 11 Machine
    Updated: 2025-04-28 · Created: 2018-08-23
  28. Managed Print Services through GFI (for Parkland Employees)
    Updated: 2025-04-23 · Created: 2018-12-12
  29. Benefits - Open Enrollment Instructions
    Updated: 2025-04-21 · Created: 2015-06-02
  30. Microsoft 365 (Outlook Client for Windows) - Change the Account Listed in the From Field
    Updated: 2025-04-14 · Created: 2015-08-20
  31. Microsoft 365 (Outlook Client for Windows) - Schedule a meeting with other people using Scheduling Assistant and Room Finder
    Updated: 2025-04-14 · Created: 2015-08-03
  32. ParklandOne Password Update - How Does This Impact Microsoft Office 365 Mobile Apps?
    Updated: 2025-04-11 · Created: 2018-11-12
  33. Microsoft Microsoft 365 (Outlook Client / Web) - Using Scheduling Poll to Come to a Consensus on a Meeting Time
    Updated: 2025-04-07 · Created: 2019-03-26
  34. Adobe Creative Cloud Applications Install (Parkland Owned Devices)
    Updated: 2025-04-07 · Created: 2025-03-27
  35. How do Parkland Students Request IT Help?
    Updated: 2025-04-04 · Created: 2016-08-09
  36. wePresent MirrorOp Installation for Audio (Mac)
    Updated: 2025-04-02 · Created: 2022-10-31
  37. Parkland Printers / Copiers - Servicing & Supplies
    Updated: 2025-03-24 · Created: 2018-03-26
  38. Parkland College - Recommended Minimum Hardware Requirements
    Updated: 2025-03-24 · Created: 2019-09-26
  39. ParklandOne - Set Up and Use Voice Call for MFA
    Updated: 2025-03-19 · Created: 2020-07-27
  40. ParklandOne - Set Up and Use Google Authenticator for MFA
    Updated: 2025-03-19 · Created: 2020-07-23
  41. ParklandOne - Add and Remove Multifactor Authentication (MFA) Options
    Updated: 2025-03-19 · Created: 2020-08-05
  42. ParklandOne - Logging in and Choosing a Factor
    Updated: 2025-03-19 · Created: 2020-09-08
  43. ParklandOne - Set Up and Use a Security Key for MFA
    Updated: 2025-03-19 · Created: 2022-10-13
  44. ParklandOne - What is Multifactor Authentication (MFA)?
    Updated: 2025-03-19 · Created: 2020-07-20
  45. ParklandOne - Compare the Multifactor Authentication (MFA) Options
    Updated: 2025-03-19 · Created: 2020-07-22
  46. ParklandOne - Set Up and Use SMS Text for MFA
    Updated: 2025-03-19 · Created: 2020-07-27
  47. ParklandOne - Updating MFA Factors Before Getting A New Device or Phone Number
    Updated: 2025-03-19 · Created: 2023-11-02
  48. ParklandOne - Use the Okta Verify Mobile Application for MFA
    Updated: 2025-03-19 · Created: 2020-07-22
  49. ParklandOne - Forgot Password
    Updated: 2025-03-19 · Created: 2015-07-22
  50. ParklandOne - Set Up Your Security Methods
    Updated: 2025-03-19 · Created: 2020-07-21
  51. ParklandOne - Did Not Receive a Temporary Password From Admissions
    Updated: 2025-03-19 · Created: 2023-12-05
  52. ParklandOne - Set Up Your Account
    Updated: 2025-03-19 · Created: 2016-06-21
  53. ParklandOne - Account FAQ
    Updated: 2025-03-19 · Created: 2015-07-22
  54. ParklandOne - Multifactor Authentication (MFA) FAQ
    Updated: 2025-03-19 · Created: 2020-07-28
  55. SecureMail - Overview
    Updated: 2025-03-17 · Created: 2022-02-07
  56. Papercut - How to use the “Pay for Print” System at Parkland
    Updated: 2025-03-14 · Created: 2015-09-02
  57. Public Printing (Guests) - Self Registration for PaperCut
    Updated: 2025-03-14 · Created: 2022-11-01
  58. Self Service - Instructors - View Payable Stipends (Faculty)
    Updated: 2025-03-10 · Created: 2020-04-02
  59. Connect to RDS Database
    Updated: 2025-03-06 · Created: 2025-03-04
  60. Quick Access to Parkland's Web-Based Systems, Applications, and Resources
    Updated: 2025-02-18 · Created: 2017-02-24
  61. Student Email - Login and Account Information
    Updated: 2025-02-18 · Created: 2015-02-26
  62. Parkland Zoom - FAQ
    Updated: 2025-02-13 · Created: 2021-03-05
  63. Microsoft 365 (Outlook Mobile App) - Turn "Group Emails by Conversation" Off
    Updated: 2025-02-13 · Created: 2019-09-04
  64. Campus Technologies - Report an IT Issue and/or Find Answers to Tech Problems
    Updated: 2025-02-11 · Created: 2015-11-18
  65. IT System Support Roles and Responsibilities
    Updated: 2025-02-11 · Created: 2025-01-21
  66. Sound - Troubleshooting No Sound or Faint Sound (Windows)
    Updated: 2025-02-10 · Created: 2015-04-21
  67. Microsoft 365 - Outlook App Setup On Your iPadOS and iOS Device (iPad, iPhone)
    Updated: 2025-02-04 · Created: 2015-07-26
  68. Check if you have synced files in Adobe Creative Cloud and how to save them
    Updated: 2025-01-29 · Created: 2025-01-28
  69. Windows - Change Default Applications
    Updated: 2025-01-25 · Created: 2019-02-05
  70. Parkland College - Minimum Laptop Requirements for BYOD Courses
    Updated: 2025-01-25 · Created: 2016-03-04
  71. Microsoft 365 - Hardware / System Requirements for Client Install
    Updated: 2025-01-25 · Created: 2015-04-17
  72. Windows 11 Optional Upgrade
    Updated: 2025-01-22 · Created: 2025-01-14
  73. Intune Company Portal - Getting Started with the Company Portal
    Updated: 2025-01-22 · Created: 2025-01-17
  74. 25Live - Navigation
    Updated: 2025-01-10 · Created: 2019-11-04
  75. Microsoft 365 for Mac - How to Set Up Your Outlook Client Account
    Updated: 2025-01-09 · Created: 2021-02-19
  76. How to Uninstall Adobe Creative Cloud Applications on a Mac Computer
    Updated: 2025-01-09 · Created: 2022-10-26
  77. Audio/Visual - Projector Control Application Instructions
    Updated: 2025-01-03 · Created: 2015-11-18
  78. Monitors - Troubleshooting a Blank Monitor (PC)
    Updated: 2024-12-17 · Created: 2015-04-13
  79. wePresent User Guide (Windows)
    Updated: 2024-12-17 · Created: 2016-08-18
  80. VPN Usage - Windows [Campus login required]
    Updated: 2024-12-17 · Created: 2020-08-28
  81. Installing Applications & Managing Updates on Parkland Computers (Windows)
    Updated: 2024-12-16 · Created: 2017-07-19
  82. VPN Usage - Mac [Campus login required]
    Updated: 2024-11-20 · Created: 2023-06-01
  83. Microsoft 365 (Outlook) and 25Live - Parkland College Conference Rooms
    Updated: 2024-11-19 · Created: 2015-07-26
  84. 25Live - Account Creation and Access Guide [Campus login required]
    Updated: 2024-11-15 · Created: 2024-11-13
  85. 25Live - Create / Edit Events
    Updated: 2024-11-05 · Created: 2019-11-04
  86. 25Live - Searching and Reference
    Updated: 2024-11-05 · Created: 2019-11-04
  87. Requesting Accounts for Student Workers
    Updated: 2024-10-21 · Created: 2015-11-05
  88. Self Service - Online Direct Deposit Paystubs (Pay Advices)
    Updated: 2024-10-21 · Created: 2016-03-23
  89. 25Live - Approval Process for Level 3 Users
    Updated: 2024-10-17 · Created: 2024-10-03
  90. Parkland College - Printing Information for BYOD Courses
    Updated: 2024-10-16 · Created: 2016-08-11
  91. Panorama Course Reprocess
    Updated: 2024-10-15 · Created: 2024-10-07
  92. Reprocess Documents in Panorama
    Updated: 2024-10-14 · Created: 2024-10-07
  93. Microsoft 365 (Outlook) - Using Tasks / To-Do
    Updated: 2024-10-09 · Created: 2015-07-06
  94. Parkland College - Automatic Screen Locking (Windows)
    Updated: 2024-10-07 · Created: 2015-05-05
  95. wePresent MirrorOp Software Installation (Mac)
    Updated: 2024-10-04 · Created: 2016-10-10
  96. wePresent User Guide (Mac)
    Updated: 2024-10-04 · Created: 2016-10-10
  97. Microsoft Teams - Accessing and Downloading - MacOS (For Personal Macs)
    Updated: 2024-10-02 · Created: 2020-03-23
  98. Microsoft 365 - Installing Parkland Email (Outlook) on a Phone or Mobile Device
    Updated: 2024-09-12 · Created: 2017-10-23
  99. Nintex - Initiate Payroll Authorization
    Updated: 2024-09-05 · Created: 2023-04-07
  100. Colleague UI5 - FAQ
    Updated: 2024-09-04 · Created: 2018-09-24
  101. Parkland College - Accessing Financial Aid Self-Service
    Updated: 2024-09-04 · Created: 2017-07-24
  102. Microsoft 365 (OneDrive on the Web) - Saving, Uploading, and Sharing Files
    Updated: 2024-09-03 · Created: 2018-09-04
  103. Macintosh / Apple - How to Select Language Specific Characters
    Updated: 2024-08-26 · Created: 2019-09-03
  104. Microsoft Teams - Accessing and Downloading - Windows
    Updated: 2024-08-26 · Created: 2020-03-19
  105. Self Service Time Approval for Supervisors and Proxies (Bi-Weekly Payroll)
    Updated: 2024-08-19 · Created: 2021-10-06
  106. Accessing the Parkland Linux Server
    Updated: 2024-08-15 · Created: 2018-08-31
  107. Student Planning - Instruction Guide for Advisors
    Updated: 2024-08-13 · Created: 2024-02-09
  108. Cobra Learning - Accessibility in the Online Class (Panorama)
    Updated: 2024-08-13 · Created: 2024-08-13
  109. Self Service Time Entry for Employees (Bi-Weekly Payroll)
    Updated: 2024-08-12 · Created: 2021-10-06
  110. Leave: Employee Leave Request (Monthly Payroll)
    Updated: 2024-08-12 · Created: 2023-08-21
  111. 25Live - Request Vehicles [Campus login required]
    Updated: 2024-08-09 · Created: 2024-08-06
  112. Supervisor - Leave Approval Biweekly Payroll/Hourly Employees
    Updated: 2024-08-08 · Created: 2024-08-05
  113. Parkland College KnowledgeBase - Best Practices for Writing KB Articles
    Updated: 2024-08-08 · Created: 2015-03-03
  114. Supervisor - Monthly Leave plan requests & balances
    Updated: 2024-08-08 · Created: 2023-08-25
  115. Leave: Paid Leave using Time Entry (Biweekly Payroll)
    Updated: 2024-08-08 · Created: 2024-01-26
  116. Concourse Syllabus - Copying Syllabus Content [Campus login required]
    Updated: 2024-08-01 · Created: 2024-07-29
  117. Concourse Syllabus - Editing Syllabus Content [Campus login required]
    Updated: 2024-08-01 · Created: 2024-07-23
  118. Concourse Syllabus - Syllabus User List [Campus login required]
    Updated: 2024-08-01 · Created: 2024-07-30
  119. Cobra Learning - Emailing Students Before Class Start
    Updated: 2024-08-01 · Created: 2017-07-03
  120. Concourse Syllabus - Downloading or Printing a Syllabus
    Updated: 2024-08-01 · Created: 2024-07-11
  121. Concourse Syllabus - Searching for a Syllabus
    Updated: 2024-08-01 · Created: 2024-07-15
  122. Concourse Syllabus - Getting Started
    Updated: 2024-08-01 · Created: 2024-07-10
  123. Microsoft 365 (Outlook for Windows) - Create an Out of Office Reply
    Updated: 2024-07-29 · Created: 2015-06-24
  124. Microsoft 365 (Outlook) - How to Report a Phishing Email
    Updated: 2024-07-01 · Created: 2024-01-10
  125. Keeper - Password Manager User Guide (for Employees)
    Updated: 2024-05-31 · Created: 2024-04-23
  126. Microsoft 365 (Web) - Create, Modify, or Delete a Calendar Event
    Updated: 2024-05-24 · Created: 2015-07-08
  127. Self-Service - Viewing Leave Balances (Employees)
    Updated: 2024-05-21 · Created: 2021-10-13
  128. Cobra Learning - Getting Started
    Updated: 2024-05-09 · Created: 2015-01-30
  129. Microsoft 365 - Restore Your OneDrive
    Updated: 2024-05-09 · Created: 2020-05-04
  130. Web Browsers - How to Clear Your Cache
    Updated: 2024-05-09 · Created: 2016-05-19
  131. Windows (Personal Devices) - Using Windows Security (Defender) to Remove Viruses and Malware
    Updated: 2024-05-09 · Created: 2015-11-03
  132. Microsoft Teams - Creating and Managing a Meeting
    Updated: 2024-05-06 · Created: 2020-03-17
  133. Parkland IT Change Enablement
    Updated: 2024-04-12 · Created: 2024-03-26
  134. Web Browser - How to Find Out Which Version You are Running
    Updated: 2024-04-04 · Created: 2016-03-22
  135. Microsoft Teams - Disable Auto-Start
    Updated: 2024-04-04 · Created: 2024-03-22
  136. Embrava BlyncLight - Microsoft Teams Setup (Mac)
    Updated: 2024-04-04 · Created: 2023-03-10
  137. Microsoft 365 (Classic Outlook Client) - Recall an Email Message that You Sent
    Updated: 2024-04-04 · Created: 2015-08-04
  138. Microsoft Teams - External Attendees
    Updated: 2024-04-04 · Created: 2020-04-01
  139. Colleague - Requisition Approval Password Maintenance
    Updated: 2024-04-04 · Created: 2015-08-05
  140. wePresent/MirrorOp Software Installation (Windows)
    Updated: 2024-04-03 · Created: 2016-08-18
  141. Microsoft 365 - Set Up Outlook in Native Android Email App
    Updated: 2024-03-25 · Created: 2015-07-20
  142. Adobe Acrobat Sign - eSignature Guide
    Updated: 2024-03-21 · Created: 2024-03-20
  143. Microsoft 365 (OneDrive) - Sharing Files
    Updated: 2024-03-18 · Created: 2015-07-20
  144. Cobra Learning - Respondus LockDown Browser and Monitor
    Updated: 2024-02-19 · Created: 2015-03-19
  145. Adobe Acrobat Pro DC and Adobe Acrobat Reader DC (for Parkland Employees)
    Updated: 2024-02-12 · Created: 2019-09-05
  146. Adobe Creative Cloud (for Parkland Employees)
    Updated: 2024-02-12 · Created: 2019-08-26
  147. Microsoft 365 for Mac - Open a Shared Mail, Calendar or People Folder
    Updated: 2024-02-09 · Created: 2018-07-23
  148. Microsoft Teams - Getting Started with Break-Out Rooms
    Updated: 2024-02-09 · Created: 2023-05-08
  149. Alertus Desktop (Mac)
    Updated: 2024-02-09 · Created: 2016-08-10
  150. Microsoft 365 - Installing or Accessing Online (Windows and Mac)
    Updated: 2024-02-02 · Created: 2015-04-07

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