Okta - Setup and Use SMS Authentication

This article reviews the process of how to set up Okta MFA with SMS Authentication and how to use it to log into Okta services.

SMS Authentication sends a code to the mobile phone number that was entered during the setup process. The code is then entered into the MFA prompt to allow authentication to the service.

Setup SMS Authentication

  • On the Set up multifactor authentication screen, click the Setup button below the SMS Authentication option.
    MFA Setup Selectoin List with SMS Authentication selected

  • Select your country from the list, enter the mobile phone you would like to use for SMS, then click Send Code.
    SMS Authentication Setup Screen with Country selection Phone Number entry and Send Code button

  • Once you receive your 6-digit code, input the code from your phone into the Enter Code box and click Verify.
    SMS Authentication setup Code Entry and Verify button

  • SMS Authentication is now set up and ready for use.

Using SMS Authentication

  • When you attempt to access a service that is secured behind MFA, you will have the option to enter a code via SMS. 
  • On the SMS Authentication entry screen, click the Send Code button. If you don't click the Send Code button, you will never receive a code!
    SMS Authentication Prompt Send Code button

  • Enter the code that was sent to the phone number associated with your Okta profile and click Verify.
    SMS Authentication Prompt Code Entry and Verify Button

  • If the code was entered correctly, you should now be directed to the service you were trying to connect to successfully.

See Also:

Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu

Keywords:phone text message login mfa multifactor multi factor receive code digit number send mult-factor 2FA android iphone ios   Doc ID:104375
Owner:Matthew M.Group:Parkland College
Created:2020-07-27 10:35 CDTUpdated:2020-11-12 10:57 CDT
Sites:Parkland College
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