Okta - Logging in and Choosing a Factor

This article reviews the sign in process for access to Okta which includes selecting a factor from a drop down list.

Any time you access a service that is secured behind Okta, you will be prompted to sign in. Some services require an additional MFA step to complete the sign in process. If you have multiple factors enrolled, you can select which one you wish to use.

  1. On the login page, enter your ParklandOne Username. Note: the service you are trying to connect to is displayed at the top of the screen.
    username prompt

  2. Next enter your Parkland One password.
    password prompt
  3. Upon successful sign in using your ParklandOne password, you may be prompted to satisfy an MFA prompt. If you have multiple factors enrolled, click the drop down button.
    Login screen MFA prompt with MFA Factor Select button outlined

  4. Select the factor you would like to use and click Verify. **Note** Your factor list will look different depending on how many enrolled factors you have. Campus Technologies recommends using the Okta Verify factor.

  5. After successfully authenticating with the MFA prompt you selected, you should be redirected to the service you were trying to connect to.

See Also:

Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu

Keywords:MFA Login signin sign in sms email phone code verify google authenticator multifactor authentication multi factors   Doc ID:105664
Owner:Brian M.Group:Parkland College
Created:2020-09-08 09:19 CDTUpdated:2022-12-20 11:22 CDT
Sites:Parkland College
Feedback:  2   1