Access your Okta Profile page:

• Browse to https://login.parkland.edu.
• Log in using your ParklandOne credentials. Note: You will be required to satisfy an MFA prompt on sign-in.
• Select the ParklandOne Settings button.
• Look for the Security Methods section.

• The next two sections will explain the process for removing existing factors and/or setting up new MFA factors.

Removing a factor

• Under the Security Methods section, choose a factor that you would like to remove.

• On the factor that you wish to remove, click the Remove button.
  
  

• You will then be prompted to verify that you would like to remove the chosen factor.

• Once you select yes, you will be brought to a screen asking for you to enter your ParklandOne password. 

• Note: If you have no other factors set up, you will need to add a factor once returned to the Security Methods page. 
• If you do have other factors set up, you will be prompted to verify with one of them in order to complete the removal process.

• Once complete, you will be brought back to the security methods screen where you may add or remove more factors.

Adding a factor:

• Scroll down the page until you find the Security Methods section. This is where all of your enrolled and available factors reside.

• On the factor that you wish to set up, click the Set up button.

• Depending on what factor you have selected, please reference the appropriate KB article below:
  • ParklandOne - Set up the Okta Verify Mobile Application for MFA  
  • ParklandOne - Set Up and Use Google Authenticator for MFA
  • ParklandOne - Set Up and Use SMS Text for MFA
  • ParklandOne - Set Up and Use Voice Call for MFA
  • Okta - Setup and Use a Security Key
    

• After the setup is complete, you will be taken back to your profile screen where you can continue to add or remove additional factors.

Note: Be sure to sign out when you are finished.

• To sign out, click your name in the upper right corner of your screen and click Sign out.