Alertus Desktop (Windows)
WHAT IS ALERTUS DESKTOP & WHO CAN USE IT?
The Alertus Desktop application is a desktop notification system designed to receive emergency messages from the Public Safety office. It is available on all Parkland-owned Windows and Mac OS devices, laptops included. This application replaces the NetSupport Notify system on all Parkland computers.
HOW DO I KNOW IF ALERTUS DESKTOP HAS BEEN INSTALLED?
To verify that Alertus Desktop is operational on your computer, locate and right-click the yellow Alertus Desktop icon


WHAT WILL I SEE WHEN PUBLIC SAFETY SENDS AN EMERGENCY MESSAGE?
When Public Safety issues an emergency alert message, you will receive a large pop-up similar to the image shown below. To clear the message from your screen, click the green Acknowledge button at the bottom of the alert.

FREQUENTLY ASKED QUESTIONS
The system tray icon has turned from yellow to red. What should I do?
If your system tray icon has changed from yellow to red


Phone/Virtual Assistance: 217-353-3333 * techhelp@parkland.edu
Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays
Summer: 7:30 a.m. - 6:00 p.m. M-Th