How do Students Request IT Help?
Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!
In-person Assistance in A184: (Hours listed are for the fall and spring semesters)
Virtual / Phone Assistance: (Hours listed are for the fall and spring semesters)
Email: TechHelp@parkland.edu (monitored between the hours of 10am-2pm on business days)
Phone: 217/353-3333 (please call for the most expedient service)
Online Help Request Form
Phone/Virtual Assistance: 217-353-3333 * firstname.lastname@example.org
Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays
Summer: 7:30 a.m. - 6:00 p.m. M-Th