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How do Parkland Students Request IT Help?
Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help Parkland students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!
In Person Assistance: Room A184
Phone: 217-353-3333
Report an IT issue via services.parkland.edu. If you are on Connect, select the Technology option and then click Tech Help.
Hours:
Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays
Summer: 7:30 a.m. - 6:00 p.m. M-Th
For Cobra specific assistance, please review the Learning Support Resources widget located in the right column of the homepage. Of note is the Cobra Connection orientation resource that will assist students with navigating the Cobra system. Additionally, beneath the widget is a 24/7 Cobra Support widget in which you can get real-time assistance with your technical Cobra Learning questions.