Okta - Setup the Okta Verify Mobile Application
This article goes over setting up the Okta Verify mobile application for use with the Okta system in order to sign into Okta connected services and Parkland College.
Okta Verify is a mobile application that allows a user to generate a 6-digit code which they will then enter when prompted by the Okta system. Users can also receive push notifications instead of having to manually type in the code when prompted.
If you are using Okta Verify or Google Authenticator and you get a new mobile device, you MUST call the Tech Service Desk to have them clear out those factors on the admin side so that you can do a fresh setup of the app/s on your new phone.
Setup
Step 1 - Install the Okta Verify app on your mobile device.
- Go to the App Store and download and install the Okta Verify app to your device. Once installed and set up on your device, Okta Verify lets you verify your identity when you attempt to sign in to your Parkland Okta account.
Step 2 - Setup the Okta Verify app within Okta MFA Settings at https://login.parkland.edu
There are two options for the setup process.
Method 1: If you have access to a mobile device AND a computer during setup.
Method 2: If you only have access to a mobile device during setup.
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- On the Set up multifactor authentication screen, click the Setup button below the Okta Verify option.
- Select your device type, iPhone (select iPhone for any iOS device) or Andoid and then click Next.
- Add an account:
- iOS
- Tap Add Account.
- When prompted, allow notifications and access to your camera.
- Point your camera at the QR code displayed in your browser.
- Android
- Tap the plus sign (+)
- When prompted, allow Okta Verify to take pictures and record video.
- Point your camera at the QR code displayed in your browser.
- When you point the camera at the QR code, the camera detects and reads the QR code automatically and your device will be enrolled in Okta Verify.
- The web browser on your computer returns to the Set up multifactor authentication screen.
- iOS
- On the Set up multifactor authentication screen, click the Setup button below the Okta Verify option.
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- On the Set up multifactor authentication screen, click the Setup button below the Okta Verify option.
- Select your device type, iPhone (select iPhone for any iOS device) or Andoid and then click Next.
- Select the "Can't scan?" option that is displayed below the QR code provided.
- Enter your mobile phone number including you area code on the screen shown above and click Send
- You will receive a text message with the message Click here to enroll in Okta Verify proceeded with a clickable link.
- When you click the link, Okta Verify will open on your mobile device and you will see a welcome screen. Click Get Started.
- Your Okta Verify app will be set up automatically after a brief loading screen and you can click Done.
- On the Set up multifactor authentication screen, click the Setup button below the Okta Verify option.
If you are finished setting up the factors for your Okta account, you can click Finish.