Upon acceptance to the college, new students* are supposed to receive two email messages from admissions@parkland.edu. The first contains their Parkland student ID number, username, and email address and the second contains their temporary password. For various reasons, this doesn't always occur. If you are impacted, please follow the steps below to proceed with setting up your ParklandOne account without the supplied account information.

*Community Education students will not receive account related messaging from Admissions. If Community Ed determines that you will need access to Cobra Learning for your course, they will send you an email that contains your username, advisement to follow the instructions below for setting up your ParklandOne account, and instructions for signing in and locating your course within Cobra.  

If you need any assistance, please contact the Tech Service Desk. 

It is highly recommended that you set up your ParklandOne account from a personal device prior to signing onto a Parkland machine for the first time. If that is not possible, please utilize a kiosk within the Tech Service Desk (Room A184), a kiosk on the second floor of the Student Union (U-Building), or a Parkland machine that doesn't require login. 

1. Go to https://login.parkland.edu and enter your username. Not sure what your username is? Please click here or select the Forgot your username? link within the prompt. Once you enter your username, select Next.  

2. Since you did not receive a temporary password, select the Forgot your password? link within the "Verify with your password" prompt. 

3. Once selected, the system will send an email to the personal email address that Parkland has on file for you. if you don't receive it or if that account is no longer accessible to you, please contact the Tech Service Desk. 

4. Navigate to your personal email account and once the verification link is clicked within the message (or the code is entered), you will be able to change your password and set up your security settings.

5. You will be prompted to create and confirm a new password. ParklandOne - Password Requirements

6. As you enter your new password, the requirements listed on the screen will update to let you know which ones have been met. The text turns from black to green and the "X" symbol turns into a check mark. In addition, below the password field, it will state in red which requirements are still needed. Numbers are not required, but count towards the character total. Spaces do not count as a required symbol, but count towards the character total.

The longer your password, the better. Do not reuse a password that you use on another site.

TIP: Create a memorable and unique sentence that meets all of the requirements.