ParklandOne - Forgot Password? - How to Reset It (if you are already enrolled in Password Station)

It is strongly advised that you reset your password prior to it expiring annually and, for employees, it is best to do this while connected to the Parkland network. Once the password is changed, restart your workstation and sign in with your new password. In order to adhere to cybersecurity best practices, it is recommended that you do not allow the browser to store your password. You may need to delete the auto-filled password to clear out the old one. Please click on the link below for additional information on how a ParklandOne password change impacts the various Parkland systems.



1. Open up a web browser and enter the URL https://one.parkland.edu/.

2. Enter your Parkland username and select I Agree.
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3. Select Forgot Password 
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4. A 4-digit validation code will be sent via text message to the mobile phone number you provided when you first enrolled in ParklandOne Password Station. Enter this number in the field and click Continue. NOTE: If your mobile phone number changed and was never updated in Password Station, you will need to call the Tech Service Desk at 217-353-3333.
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5. Enter your new password twice and click Continue.
   
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6. If successful, you should now see a table with at least one green check mark in the left-most column. Select Continue to complete the password change and you are now done and can close the window or Sign Out in the upper-right.  If you instead get an error message or see a red "X" instead of a green check mark, it means your new password was NOT successful. Please note any additional information in the Result column which may explain what went wrong. Select Continue to try again. Do not press the back arrow in your browser as it can cause further issues.
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See Also:


Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * techhelp@parkland.edu

Fall/Spring Hours: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer Hours: 7:30 a.m. - 6:00 p.m. M-Th.




Keywords:forgot password reset resetting   Doc ID:54239
Owner:Jason G.Group:Parkland College
Created:2015-07-22 13:29 CDTUpdated:2019-08-28 17:48 CDT
Sites:Parkland College
Feedback:  2   7