ParklandOne Password Change - How Does This Impact Parkland Machine Login for Employees?

If you change your password, please see below for the various situations and impact.


Windows:

On a Parkland-owned desktop or laptop and are on campus (Recommended)

On a Parkland-owned laptop and are off campus (VPN Required)

On a Parkland-owned laptop and are off campus and you changed your password without connecting to the VPN first (Not Recommended)


Mac:

On a Parkland-owned Mac and are on campus (Recommended)

On a Parkland-owned Mac and are off campus (VPN Required)



On Windows:

If you are on a Parkland-owned desktop or laptop and are on campus - Windows: 

This is the optimal situation for changing your password. It is recommended that you close out of all programs prior to changing your password and restart and/or lock your machine afterwards so that you can sign back on with your new password. To lock your machine, simply press the Windows key and the "L" key on your keyboard and you will be presented with the following password prompt:

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If you are on a Parkland-owned laptop and are off campus -Windows:


It is highly recommended that if you are changing your ParklandOne password from off-site on a Parkland-owned machine, you connect to the VPN first. Please see VPN Secure Access - Description, Installation, and Usage for further instruction. It is optimal to close out of all programs prior to changing your password. Once your password is changed, if you disconnect from the VPN or restart your computer, you will want to sign back onto the machine as well as the VPN with your new password. For more information on reconnecting to the VPN after a password change, please see ParklandOne Password Change - How Does This Impact VPN for Employees? .


If you are on a Parkland-owned laptop and are off campus and you changed your password without connecting to the VPN first (Not Recommended) - Windows:

This is the least optimal scenario. Once you lock, reboot, or restart your machine after a password change, your computer will not recognize your updated ParklandOne password until you reconnect to the Parkland network. Until then, please use your last ParklandOne password to sign on to the machine. All other applications (my.parkland.edu, Outlook, etc.) will require your new password, however. Once you return to campus and it is reconnected to the Parkland network, you will want to sign on to the machine with your username and new password as pictured below.

windowsloginscreen


On a Mac:

If you are on a Parkland-owned Mac and are on campus - Mac:

This is the optimal situation for changing your password. It is recommended that you close out of all programs prior to changing your password.

1. Open System Preferences.

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2. Select Users & Groups.

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3. Select the Lock icon in the bottom left.

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4. Enter your new password and select Unlock. This will update your account on the Mac so that you can login with it later.

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5. Restart your computer and login with the new password.

6. Log in with the new password and you should be greeted with a prompt to update your keychain. Select Update the Keychain Password and enter the old one which is still the keychain password. Once you enter the old one, the keychain will now use the new password. If you do not, the system will create a new Keychain with the new password losing anything that was in the old keychain.

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7. The password on your Mac is now reset. 

NOTE: Note: If you log into another Mac on campus and get the same prompt as above in step 6, select Update Keychain Password and enter your old password. If you do not, the system will create a new Keychain with the new password losing anything that was in the old keychain.


If you are on a Parkland-owned Mac and are off campus (VPN Required) - Mac:

For this to work successfully with the least amount of trouble be sure you’re connected to VPN. If at any point during this process something doesn’t work right, start from the beginning and be sure again that you are connected to the VPN. Please see VPN Secure Access - Description, Installation, and Usage for further instruction.

1.  Open System Preferences.

machome1

2. Select Users & Groups.

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3. Select the Lock icon in the bottom left.

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4. Enter your new password and select Unlock. This will update your account on the Mac so that you can login with it later.

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5. Disconnect from the VPN.

6. Connect to the VPN again and it should prompt you for your credentials. Please use your new password to verify that your new credentials are working correctly.

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7. Restart your computer and login with the new password.

8. Log in with the new password and you should be greeted with a prompt to update your keychain. Select Update the Keychain Password and enter the old one which is still the keychain password. Once you enter the old one, the keychain will now use the new password. If you do not, the system will create a new Keychain with the new password losing anything that was in the old keychain.

macloginhome5

9. The password on your Mac is now reset. 

NOTE: Note: If you log into another Mac on campus and get the same prompt as above in step 8, select Update Keychain Password and enter your old password. If you do not, the system will create a new Keychain with the new password losing anything that was in the old keychain.


See Also:


Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * techhelp@parkland.edu * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays




Keywords:Parkland one computer sign on log in login keychain mac   Doc ID:87638
Owner:Sara S.Group:Parkland College
Created:2018-11-08 21:26 CSTUpdated:2018-11-21 09:33 CST
Sites:Parkland College
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