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ParklandOne - Change Password (if you know your existing password)

"ParklandOne" refers to your digital credentials for the College. It encompasses your Parkland username, password, and multifactor authentication (MFA). ParklandOne account management is powered by a system called Okta. This article describes what to do if you know your password but want to change it.

This article is intended for EXISTING students and employees who already set up their ParklandOne account and know their password, but want to change it. NEW Students and employees who haven't yet set up an account, please instead go to: ParklandOne - Set Up Your Account

    • If you are on a personal device, you may perform these steps while connected to the Parkland Wi-Fi or any secure offsite network. You may also use any Parkland desktop or a kiosk machine within the Tech Service Desk or a kiosk on the 2nd floor of the Student Union. Follow the instructions below starting with step 1.
    • If you are borrowing a laptop from the Parkland Library, please default to the "Current  Employee" recommendations below.

    • If you do NOT have a Parkland-owned laptop, please refer to the "Current Student" recommendations above.
    • If you have a Parkland-owned laptop (or one that is borrowed from the library), please instead go to: ParklandOne - Password Update Instructions if you have a Parkland-Owned Laptop. If you are NOT connected to the Parkland network while performing the "change password" action, your new password will not sync with your Parkland-owned laptop upon login.

If you know your current password, you can update it by following these steps.

1. Navigate to and sign in.

2. In the top-right corner of your Dashboard, select the drop-down menu, then Settings.

ParklandOne drop-down menu with Settings highlighted

3. In the Change Password section, enter your current ParklandOne password in the Current password box, then enter your desired new password in the New password and Confirm new password boxes. Please note that the interface will not indicate whether your desired new password meets the requirements and you will need to ensure you are picking something that does: ParklandOne - Password Requirements

Change Password Section

4. It is recommended that you select Sign me out of all other devices and then click Change Password

Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

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Keywordsparkland one one.parkland login.parkland pass word PW Okta account username login log in sign on credentials Okta MFA 2FA 2-factor multi factor two login logon log in sign authenticate sign-in sign-on verification code codes factors multi-factor authentication parkland one multifactor verify google authenticator SMS voice phone SMS security key yubikey   Doc ID54237
OwnerSara S.GroupParkland College
Created2015-07-22 13:02:47Updated2023-12-19 11:39:15
SitesParkland College
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