ParklandOne - Forgot Password? - How to Reset It

How to reset your ParklandOne password if you do not remember your ParklandOne password.

1. Open up a web browser and enter the URL

2. Enter your Parkland username and after reading the Privacy Policy & Terms of Use, click I Agree.

3. Select Forgot Password 

4. An authorization code will be sent via text message to the cell phone number you provided during enrollment. Enter this number in the field and click Continue. NOTE: If your mobile phone number changed and is no longer the number that was entered when you originally enrolled in Parkland One Password Station, you will need to call the Tech Service Desk at 217-353-3333.

5. Enter your new password twice and click Continue.
    NOTE: Please take notice of the ParklandOne - Password Requirements.

6. Click Continue to complete the password change process.

See Also:

Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays