Okta - Setup the Okta Verify Mobile Application

Okta Verify is a mobile application that allows a user to generate a 6-digit code which they will then enter when prompted by the Okta system. Users can also receive push notifications instead of having to manually type in the code when prompted.

If you are using Okta Verify or Google Authenticator and you get a new mobile device, you MUST call the Tech Service Desk to have them clear out those factors on the admin side so that you can do a fresh setup of the app/s on your new phone.

Setup

Step 1 - Install the Okta Verify app on your mobile device.

• Go to the App Store and download and install the Okta Verify app to your device. Once installed and set up on your device, Okta Verify lets you verify your identity when you attempt to sign in to your Parkland Okta account.
  • Apple App Store - Okta Verify
  • Google Play Store - Okta Verify 

Step 2 - Setup the Okta Verify app within Okta MFA Settings at https://login.parkland.edu

There are two options for the setup process.

Method 1: If you have access to a mobile device AND a computer during setup.

Method 2: If you only have access to a mobile device during setup.

Method 1

• • On the Set up security methods screen, click the Set up button below the Okta Verify option.
    
     
  • Add an account:
    • iOS
      • Tap Add Account.
      • When prompted to Choose Account Type, select Organization.
      • You will be asked to add an account from another device - select Skip.
      • When prompted "Do You Have Your QR Code?", select Yes, Ready to Scan.
      • When prompted, allow access to your camera.
      • Point your camera at the QR code displayed in your browser.
      • If prompted, select an option for whether to Enable Face ID Confirmation - this is optional.
    • Android
      • Tap Add Account.
      • When prompted to Choose Account Type, select Organization.
      • You will be asked to add an account from another device - select Skip.
      • When prompted "Do You Have Your QR Code?", select Yes, Ready to Scan.
      • When prompted, allow Okta Verify to take pictures and record video.
      • Point your camera at the QR code displayed in your browser.
      • If prompted, select an option for whether to Enable Biometric Confirmation - this is optional.
        
        
        
    • When you point the camera at the QR code, the camera detects and reads the QR code automatically and your device will be enrolled in Okta Verify. 
    • The web browser on your computer returns to the Set up security methods screen.

Method 2

• • On the Set up multifactor authentication screen, click the Setup button below the Okta Verify option.
     
    
  • Select the "Can't scan?" option that is displayed below the QR code provided.
    
  • Select Text me a setup link and click Next.
  • Enter your mobile phone number including your area code on the screen shown above and click Send.
  • You will receive a text message with the message Click here to enroll in Okta Verify followed by a clickable link.
  • When you click the link, Okta Verify will open on your mobile device and you will see a welcome screen. Click Get Started.
  • Your Okta Verify app will be set up automatically after a brief loading screen and you can click Done.

If you are finished setting up the factors for your Okta account, you can click Set up later.

Okta - Use the Okta Verify Mobile Application