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ParklandOne - Compare the Multifactor Authentication (MFA) Options
"ParklandOne" refers to your digital credentials for the College. It encompasses your Parkland username, password, and multifactor authentication (MFA). ParklandOne account management is powered by a system called Okta. Click on the links within the chart for setup and usage instructions for each factor type. IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25.
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Factor Type
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Security
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Description
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Requires Internet Connection
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Other Requirements
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|---|---|---|---|---|
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Strong
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To sign in, users will receive a push notification asking for permission to sign in, or must start the Okta Verify app on their mobile device to retrieve a six-digit code. The Okta Verify app meets web accessibility requirements. |
Required for Push Notifications and initial setup
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Must download and install the app on a mobile device. | |
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Strong
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To sign in, users must start the Google Authenticator app on their mobile device to generate a six-digit code. The time limit is two minutes. After five unsuccessful attempts, regardless of the time between the attempts, the user account is locked and must be reset by an administrator. |
Only for initial setup
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Must download and install the app on a mobile device. | |
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Moderate
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Users sign in by entering a security token that is sent to their mobile device as a text message. IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25. |
No
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Requires the use of a mobile phone number that can receive SMS messages. | |
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Moderate
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To sign in, users must enter a security token that is generated, then sent to them via a phone call to their mobile or land line phone. IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25. |
No
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Using a land line phone requires users to be in the same location as the phone when accessing Okta. | |
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Moderate
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Users sign in by inserting a USB key into the device (unless it is NFC-enabled) and entering a PIN. YubiKey brand security keys are available for sale in the Parkland Bookstore. |
No
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Must have the security key on hand to authenticate. For security reasons, this factor is not permitted when performing a "Forgot Password" operation. |
See Also
- ParklandOne - What is Multifactor Authentication (MFA)?
- ParklandOne - Set up the Okta Verify Mobile Application for MFA
- ParklandOne - Set Up and Use Google Authenticator for MFA
- ParklandOne - Set Up and Use SMS Text for MFA
- ParklandOne - Set Up and Use Voice Call for MFA
- ParklandOne - Set Up and Use a Security Key for MFA
- ParklandOne - Add and Remove Multifactor Authentication (MFA) Options
- ParklandOne - Multifactor Authentication (MFA) FAQ