ParklandOne - How to Enroll in the Password Management System

Open up a web browser and go to Please note that enrollment process requires that you have a mobile phone that accepts text messages. If you do not have a mobile phone that accepts text messages or do not want to use your mobile number, you will need to contact the Tech Service Desk (their contact information is at the bottom of this article). Let them know that you are trying to set up your ParklandOne account but do not have a cell phone.

1. Enter your username ( ParklandOne - What is my Username? ) and click Continue. Please read the Privacy Policy & Terms of Use, and then click I Agree.

2. The first time you use the ParklandOne Password Station system, you will need to enroll in the system. Click Continue to start enrollment.

3. Enter your username and password. NOTE: Your default password is your 6-digit birth date (MMDDYY), UNLESS you created a My.Parkland password prior to 2015. If so, you will use your My.Parkland password. If you don't remember what it is, you will need to contact the Tech Service Desk (their contact information is at the bottom of this article).


4. Enter your mobile phone number and click Send.

5. Enter the 4-digit authorization code sent to you via text message and click Continue.

6. You will now see the following screen and you will want to select Continue in order to change the password to something of your choosing.
7. You will now need to create a password of your choosing.  For your Old Password, enter the one you used in step 3. When creating a New Password, please be sure to note the password requirements on the screen.  For more information on the requirements and general tips on creating a password, please see ParklandOne - Password Requirements .
8. If your password was successfully updated, you will see a screen that looks like this and contains green check marks. It is just showing the various Parkland domains that the new password that you created will be used for. Press Continue. NOTE: If you are seeing red X's instead of green check marks, that means that you did not successfully update your password. Press Continue and then select the Change Password option. For Old Password, enter the same password that you used in step 3.  For New Password, please be sure that you are following all of the requirements that are listed at the top of the screen.  Press Continue.  Be sure that you are seeing the screen with the green check marks.  If not, repeat this process until you do.
9. Once you have seen the green check marks and clicked Continue, setup is now complete and you will see the following screen. Click Sign Out in the upper-right to close out of the system or click Continue to return to the homepage for You can also access My.Parkland, Cobra, Office365, student email, or, by clicking on the links listed on that screen. Use your newly created ParklandOne password for access to those systems. 

Once the password is changed to your new ParklandOne password, it will be synchronized across the following systems:
Office 365, Cobra, Employee Email, Student Email, Wi-Fi, My.Parkland, PCPrint/Papercut, Library Databases & Articles,, Network/Workstation Login, eHelpDesk, Admissions Import, Support Assessment, College for Kids Administration, Student Lookup, and Colleague (won't automatically sync. Please see Colleague - Modifying your Single Sign-On Credentials ). Your new ParklandOne password will also have an effect on the WiFi, VPN, and Email configuration settings on your phones and devices.
***It may take 5 minutes before Office365/Outlook recognizes your new password.

***Returning students* who have not enrolled in any Parkland classes for one year will experience a delay of approximately 3 business days for their email account to be re-activated after registering or reapplying to the College. (*Defined as any person who has previously attended a Parkland class, including College for Kids and Community Education courses.) PLEASE NOTE: Your ParklandOne password will not match your student email password if you created it prior to registering for classes. To get your email account password to sync, wait 3 business days after registering for classes and then change your ParklandOne password once again at

See Also:

Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays