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ParklandOne - Set Up Your Account

"ParklandOne" refers to your digital credentials for the College. It encompasses your Parkland username, password, and multifactor authentication (MFA). ParklandOne account management is powered by a system called Okta. IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25.

New students* will receive two email messages from admissions@parkland.edu upon acceptance to the college. The first, entitled, "Welcome to Parkland College" contains your Parkland student ID as well as your username and Parkland email address. The second is entitled "Temporary Password". If you didn't receive your temp password, please disregard this article and see ParklandOne - Did Not Receive a Temporary Password From Admissions for instructions on how to set up your account without it. 

*Community Education students will not receive account related messaging from Admissions. If you are a Community Ed student who happens to need access to Cobra Learning for your course, they will send you a message containing your Parkland student ID, username, and additional instructions for accessing your course within Cobra. Once received, please disregard this article and see ParklandOne - Did Not Receive a Temporary Password From Admissions.

New employees will receive two email messages from a network administrator in Campus Technologies entitled "New User Information (part 1 and part 2)". The first message contains your username and Parkland email address and the second (sent via SecureMail) contains your temporary password. If you did not receive this information, please contact the Tech Service Desk


Your temporary password can only be used for setting up your ParklandOne account. It will not work for signing into any other Parkland services


It is highly recommended that you set up your ParklandOne account from a personal device prior to signing onto a Parkland machine for the first time. If that is not possible, please utilize a kiosk within the Tech Service Desk (Room A184), a kiosk on the second floor of the Student Union (U-Building), or a Parkland machine that doesn't require login. 


1. Go to https://login.parkland.edu and enter your username - Not sure what your username is? Please click here or select the "Forgot your username?" link in the prompt below. Once entered, select Next.  

ParklandOne Username Prompt

2. Enter your temporary password and select Verify. You may click on the eye icon within the password field if you wish to see the characters displayed. 

ParklandOne Password Prompt

3. You will be prompted to create and confirm a new password. ParklandOne - Password Requirements

ParklandOne - Reset Password Prompt

4. As you enter your new password, the requirements listed on the screen will update to let you know which ones have been met. The text turns from black to green and the "X" symbol turns into a check mark. In addition, below the password field, it will state in red which requirements are still needed. Numbers are not required, but count towards the character total. Spaces do not count as a required symbol, but count towards the character total.


The longer your password, the better. Do not reuse a password that you use on another site.

TIP: Create a memorable and unique sentence that meets all of the requirements.


ParklandOne - Password Requirement Behavior

5. Once your new password has been entered twice and the requirements have been met, click Reset Password at the bottom of the prompt.
6. Next, you will be prompted to set up your security methods 
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Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu