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ParklandOne - Update Your Secondary Email Address

"ParklandOne" refers to your digital credentials for the College. It encompasses your Parkland username, password, and multifactor authentication (MFA). ParklandOne account management is powered by a system called Okta. This article describes how to set up and/or update a secondary email address for the purpose of receiving account-related notifications.

Initial "secondary email" prompt

Edit your "secondary email" address (if need be)

Initial "secondary email" prompt:

Employees and Current Students may be prompted to input a secondary email which will serve as another means of receiving notifications from the system. Please input your personal (not Parkland) email address in the field provided and select Finish.

  • You will be sent an email to that account asking you to confirm the address. Open the message and select Confirm Email Change.
  • Next, you will be prompted to enter your ParklandOne username and then you will need to verify with multifactor authentication (MFA).
  • Finally, you will be presented with a message that says, "Email Change Confirmed." 

New Students should not be prompted to enter a secondary email address because the personal email address Parkland has on file for you has automatically been applied to this system. 

Secondary email setup screen for Okta login

If you need to update your secondary email address:

Access your ParklandOne Profile page:

  • Browse to https://login.parkland.edu.
  • Log in using your ParklandOne credentials. Note:You will be required to satisfy a multi-factor authentication (MFA) prompt on sign-in.
  • Select the ParklandOne Settings button.
  • Click Edit Profile in the upper right.
  • Look for the Personal Information section and select Edit
  • The last item within this section is Secondary email. Delete that address and enter a new personal email address. 
  • Click Save when done.
  • The following will appear: 

ParklandOne - Edit Secondary Email - Confirmation

  • You will be sent an email to that account asking you to confirm the address. Open the message and select Confirm Email Change.
  • Next, you will be prompted to enter your ParklandOne username and then you will need to verify with MFA once again.
  • Finally, you will be presented with a message that says, "Email Change Confirmed." 


Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu




Keywordsedit change personal alternative email account parkland one one.parkland.edu one.parkland login.parkland.edu login.parkland Okta username login log in sign on credentials Okta MFA 2FA 2-factor multi factor two login logon log in sign authenticate sign-in sign-on verification code codes factors login.parkland.edu multi-factor authentication parkland one multifactor verify notification notifications message messages   Doc ID133233
OwnerSara S.GroupParkland College
Created2023-12-06 19:21:21Updated2023-12-19 11:52:40
SitesParkland College
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