How do Students Request IT Help?

Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!

In-person Assistance in A184: (Hours listed are for fall and spring semesters)

    Monday-Thursday: 7:30 am to 6 pm
    Friday: 7:30 am to 5 pm

In-person Assistance in the Parkland Library (Tech SD Satellite):
(Hours listed are for fall and spring semesters)

    Monday-Thursday: 10 am to 2 pm
    Friday: 10 am to 12 pm

Virtual / Phone Assistance:
    Helpful tech related information and instructions available on the Parkland College KnowledgeBase
    Online Help Request Form (for students)

Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays

Keywords:computer assistance tech support student tech service desk tech sd technical BYOD   Doc ID:65894
Owner:Sara S.Group:Parkland College
Created:2016-08-09 08:19 CSTUpdated:2018-03-12 16:43 CST
Sites:Parkland College
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