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How do Parkland Students Request IT Help?

Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help Parkland students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!

Tech Service Desk

In Person Assistance: Room A184

Phone: 217-353-3333

Report an IT issue via If you are on Connect, select the Technology option and then click Tech Help


Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

For Cobra specific assistance, please review the Learning Support Resources widget located in the right column of the homepage. Of note is the Cobra Connection orientation resource that will assist students with navigating the Cobra system. Additionally, beneath the widget is a 24/7 Cobra Support widget in which you can get real-time assistance with your technical Cobra Learning questions.

Keywordscomputer assistance tech support student tech service desk tech sd technical BYOD helpdesk   Doc ID65894
OwnerBrian M.GroupParkland College
Created2016-08-09 09:19:20Updated2023-06-02 14:40:51
SitesParkland College
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