Windows 10 - Exporting Outlook Mail Contents to File (Transfer Email to New Account)

Exporting Outlook Mail and Folders

This article will detail the process of exporting your Outlook email content so that it can be transferred to a different Outlook account. This can be useful for students and faculty that wish to keep the contents of their email when transitioning to a new account type, or a personal account at the end of one’s time at Parkland. This process can only be used to transfer content from an Outlook account to an Outlook account, not to a Gmail or Thunderbird account.

1.    Open the desktop client version of Outlook. This can be done by typing “Outlook” into the search bar in the bottom left hand corner of your screen (Windows 10) or into the Windows menu search bar (Windows 7).                             
Windows Search Bar

2.    In this window, click on “File” in the top left hand corner of the Outlook window.
File icon location

3.    This will display several options, as well as the full email address of the account that you are working in. This should display your full Parkland email address. To export email content, select Open & Export.    


4.    On the following screen, there will be four options. Select the third option which is Import/Export.                       

Step Three location

5.    When you select Import/Export, a smaller window will open on top of your Outlook window with a number of options, and a description on the lower half of that smaller window. For the purposes of this article, the most common and easy to use option will be the second one, as indicated below, Export to a file.  Ensure that option is highlighted in blue and click Next.                          
Step Four location

6.    The small window will display two new options on the following screen, allowing users to select the file type of the selected folders. Select Outlook Data File (.pst) as indicated and then click Next.                                       
Step Five location

7.    After selecting Outlook Data File (.pst) and Next, the small window will ask you to select the folder which you would like to export from. On the list displayed, the top line should be your full Parkland email address. Click on the email address to highlight. An important note, ensure that the box saying Include subfolders is checked as shown in the image below.  After selecting your email address and ensuring that the box is checked, click Next.

8.    The next window will show the location where your email content will be saved. This can be set manually (for advanced users) but it is easier and a bit more streamlined to simply use the default save location, which will already be filled in.
a.    To use the default location, simply click Finish.
b.    To select your own save location, click Browse as highlighted below and select the save location of your choice.
Step 7 location

9.    When you select Finish, a final window will appear asking if you would like to set an optional password for the back-up folder. If you would like to add a password to the folder, simply enter it twice and click OK. If you do not want a password for this file, leave the boxes blank and click OK.
Step 8 location

This should be the final step, after which a progress bar will display as the folder is built into the Documents section of the computer. Please reference the article Windows 10 - Importing Outlook content from file (coming soon!) for importing the folder to a new account.

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KeywordsEmail Outlook Transfer Backup export move folder inbox folders   Doc ID94268
OwnerJohn D.GroupParkland College
Created2019-09-03 14:44:46Updated2019-11-22 17:04:19
SitesParkland College
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