ParklandOne Password Change - How Does This Impact VPN for Employees?


1. If you are on a Parkland-owned device and you have to change your ParklandOne password off-site, it is highly recommended that you connect to the VPN first, otherwise you won't be able to use your new password to sign back onto the machine until you've reestablished connection with the Parkland network. Please see ParklandOne Password Change - How Does This Impact Parkland Machine Login for Employees? for more details on that issue.

2. In the past, users had to delete their old VPN profile and create a new profile that reflected their updated password.  This is no longer the case.

3. If you changed your password while connected to the VPN, your connection to the VPN will continue to work until you reboot or restart. If you would like to update your credentials while still connected, please follow direction A below.  If you would like to connect to the VPN after a reboot or a restart, please follow direction B instead.

On a Windows Machine (Direction A)

Right-click on the Virtual Intranet Access (VIA) icon on the right side of your taskbar and select Disconnect. Note: You may need to click on the up arrow first to show your hidden icons as seen in the first picture below.



The VIA icon will turn from green to white. Double-click on the icon this time (as opposed to right-clicking on it) and you should be prompted for your ParklandOne credentials. Enter your username and new ParklandOne password and click . 

On a Windows Machine (Direction B)

Locate the Virtual Intranet Access (VIA) shortcut on your desktop and double-click on it. You will see the following.


Left-click on the center of the circle and sign in with your username and new password as pictured below and click Proceed.


On a Mac

Instructions coming soon!

See Also:

Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays

Keywords:aruba via parkland one credentials profile   Doc ID:87470
Owner:Sara S.Group:Parkland College
Created:2018-11-01 15:02 CSTUpdated:2018-11-09 11:09 CST
Sites:Parkland College
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