Office 365 (Outlook) - Phishing Attempts and Compromised Email Accounts


If you feel that you have received a suspicious email that you believe to be a phishing attempt, please notify cybersecurity@parkland.edu as soon as possible to help protect your account, as well as others.

If you have fallen victim to a phishing attempt and have provided personal account information, please immediately do the following:

Change your ParklandOne password at one.parkland.edu. If you have fallen victim to a phishing attempt, changing your password is the best way to keep your account secure. If you are not sure if you followed the phishing attempt's instructions, it is still best to change your password to prevent further issues with your account. If you use this password for any other accounts, just to be on the safe side you will want to change your password for those accounts as well.

Sometimes, a compromised email account will result in a rule being applied to the account. It is a good idea to check your rules settings in Outlook to make sure that there are no rules in place that you did not create. Please see the instructions for accessing the rules settings below.

Outlook Client (desktop) Version:

1. Select File in the top left hand corner of the screen
2. Next, select Manage Rules and Alerts. This will show you all rules that are applied to your Parkland email account. If you are unsure what a rule is in Outlook, please see Office 365 (Outlook 2013) - Use rules to manage your email .
3. Find any rule(s) that may have been applied to your account and select Delete.

Outlook Web Version:

1. Go to Settings and select Mail towards the bottom of the side pane that appears on the right.
2. Select Inbox and sweep rules This will show you all rules that are applied to your Parkland email account. If you are unsure what a rule is in Outlook, please see Office 365 (Outlook 2013) - Use rules to manage your email .
3. Find the rule(s) that may have been applied to your account and select Discard.




Keywords:phishing attempt outlook, office 365, Outlook Rules, compromised, inbox, trash, delete deleted cybersecurity@parkland.edu cyber security hacked   Doc ID:85396
Owner:Katherine R.Group:Parkland College
Created:2018-08-31 14:45 CDTUpdated:2018-09-04 16:45 CDT
Sites:Parkland College
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