Public Safety 911 (Mac) - How the Public Safety 911 App Works

The Alertus system replaces the current 911 Room Alert app (reports emergency situations to Public Safety). This document explains who can use it and how it works.



WHAT IS "PUBLIC SAFETY 911" & WHO CAN USE IT?

The Public Safety 911 application, also referred to as Alertus Activator, is designed to send an emergency alert signal from Parkland staff, faculty and instructor workstations on campus to the Public Safety office. It is not available on Parkland-owned laptops. This application replaces the Room Alert notification system.


HOW TO SEND A 911 SIGNAL TO PUBLIC SAFETY
In the event of an emergency, a 911 signal can be sent to Public Safety from a Mac via a Menu Bar icon that looks like a panic button. Select the icon and then the menu item labeled “Public Safety 911”.

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When the Public Safety 911 signal is activated, you will receive a pop-up confirmation that your alert has been sent.
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WHAT PUBLIC SAFETY RECEIVES

Once your alert is sent, Public Safety will receive an alert on their computers with the name of the computer you sent the alert from and the account you were logged into the computer with.

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FREQUENTLY ASKED QUESTIONS

Can I use Public Safety 911 from my laptop?

No. Parkland computers are named according to their location. Due to their mobility, the machine names associated with laptops cannot be relied upon to accurately reflect the laptop’s location at the time of the emergency.

The Menu Bar icon has an x in the bottom right of it. What should I do?
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This signifies that it’s not connecting over the network. In the event that you see this, call the Tech Service Desk(x3333).


Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * techhelp@parkland.edu * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays




Keywords:emergency icon application desktop 9-1-1 software alert apple alertus   Doc ID:65933
Owner:Sara S.Group:Parkland College
Created:2016-08-09 16:13 CDTUpdated:2016-08-10 17:02 CDT
Sites:Parkland College
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