How do Parkland Students Request IT Help?

Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help Parkland students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!

Tech Service Desk

In Person Assistance: Room A184

Phone: 217-353-3333

Submit an IT Help Ticket via (this site can also be accessed by clicking on the Tech Help icon on

Tech Help Icon


Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th