Remote Desktop Connection (Windows) - Remotely Control Your Office Computer From On or Off Campus

Remote Desktop Connection (RDC) is a Microsoft technology that allows a local PC to connect to and control a remote PC over a network or the Internet. Unlike a typical VPN connection (which will give a remote computer access to the Parkland network) Remote Desktop will actually allow you to see and control your Parkland PC as though you were sitting directly in front of it. Remote Desktop is intended to be used by Parkland employees for remote access to their Parkland Windows machine (Remote Desktop for Macs is not available at this time). NOTE: While on campus, you can only use Remote Desktop from a Parkland-owned device.


1. If you haven't already done so, please see Remote Desktop Connection (Windows) - How to Configure Your Office Computer for a Remote Desktop Connection .

2. Gather information about your Parkland office computer so you can connect to it through Remote Desktop:

  1. Simultaneously press the Windows key and the Pause Break key on your keyboard.
  2. Record the Full Computer Name as opposed to just the Computer Name.

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       3. Close the window.


Using Remote Desktop Connection to remotely control your office computer (Windows) from on-campus: (Can only be accessed from a Parkland-owned device)
  1. Go to the Start Menu and search for and run “Remote Desktop Connection
  2. In the “Computer” field type the Full Computer name you recorded in step 2 and press Connect.
  3. You will be prompted for your credentials. Use your ParklandOne username and password.
  4. If you receive a message indicating that Remote Desktop cannot find your computer using the name you supplied, please contact the Tech Service Desk at 353-3333.

Using Remote Desktop Connection to remotely control your office computer (Windows) from off campus: (Can be accessed from a Parkland-owned OR a personal device)

  1. Establish a VPN connection with the Aruba VIA client software. See VPN Secure Access - Description, Installation, and Usage .
  2. Go to the Start Menu and search for and run “Remote Desktop Connection
  3. In the “Computer” field type the Full Computer Name you recorded in step 2 and press Connect.
  4. You will be prompted for your ParklandOne password. Enter your password and click OK
  5. You will now be prompted to log onto your Parkland PC.If your full computer name includes the word "Campus", you will enter campus\username in the username field. If your full computer name includes the word "PC", you will enter pc\username in the username field. Enter your ParklandOne password.
  6. If you receive a message indicating that Remote Desktop cannot find your computer using the name you supplied, contact the Tech Service Desk at 353-3333.
  7. When you are finished with your remote desktop session, you can disconnect by selecting the disconnect option from the Start Menu shutdown menu.
  8. After you have disconnected your Remote Desktop Connection, you may disconnect your Aruba VIA client.


Tech Service Desk: Contact and Hours

Room A184 * 217-353-3333 * techhelp@parkland.edu * 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Satellite location * Parkland Library * 10:00 a.m. - 2:00 p.m. M-Th. / 10:00 a.m. - 12:00 p.m. Fridays




Keywords:VPN remote-in Parkland network remote control RDC   Doc ID:60347
Owner:Sara S.Group:Parkland College
Created:2016-02-01 17:59 CDTUpdated:2018-04-19 09:30 CDT
Sites:Parkland College
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