Office 365 (Outlook 2013 / 2016 /2019 for Win) - How to View Subfolders Within a Folder

If you are having trouble finding your folders in Outlook, here is a tip to help you expand your folders to find the sub-folder/s within. 

Click the hollow triangle to the left of the folder to expand it and the sub-folders will appear.  When the triangle is solid black, it means that the folder has been expanded.

Outlook Folders Expanded and Collapsed


Tech Service Desk: Contact and Hours

In-Person Assistance: 10 a.m. - 2 p.m., M-F, room A184

Phone/Virtual Assistance: 217-353-3333 * techhelp@parkland.edu

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th




Keywords:Outlook, E-mail, Email, missing, folders expand   Doc ID:57023
Owner:Sara S.Group:Parkland College
Created:2015-10-05 16:17 CDTUpdated:2019-10-07 10:11 CDT
Sites:Parkland College
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