Cobra Learning - Managing chat session archives


Managing chat session archives

The chat’s archives stores each chat session, where you can view it at a later time.

The system archives a chat session once all chat members leave the room or after more than 20 minutes of inactivity. Chats appear in the Chat Sessions list.

Access an archived chat session

  1. On the Chat List page, click View Sessions from the context menu beside the chat you want to view.

    Note  For a general chat, you must be in the org unit where you created the general chat to see its session archives.

  2. Click the link in the Start Date column.
  3. When you are done reviewing the session, click Done.

Print an archived chat session

  1. Access an archived chat session as instructed above.
  2. Click Print.
  3. Click Print, then click Close.

See Also:

Tech Service Desk: Contact and Hours

In-Person Assistance: 10 a.m. - 2 p.m., M-F, room A184

Phone/Virtual Assistance: 217-353-3333 *

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Keywords:chat archives   Doc ID:46836
Owner:Bob R.Group:Parkland College
Created:2015-02-04 13:17 CDTUpdated:2020-10-20 16:21 CDT
Sites:Parkland College
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