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ParklandOne - Logging in and Choosing a Factor

"ParklandOne" refers to your digital credentials for the College. It encompasses your Parkland username, password, and multifactor authentication (MFA). ParklandOne account management is powered by a system called Okta. This article reviews the sign in process for access to Okta which includes selecting a factor from a list of available options. IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25.

When accessing most Parkland services, you will be prompted to sign in and authenticate with multifactor authentication (MFA).  If you have more than one factor set up, you can select which one you wish to use.

1. On the login prompt, enter your ParklandOne Username
Screen for entering Parkland username.

2. Enter your ParklandOne password.
Screen for entering Parkland password.

3. Upon successful sign in using your ParklandOne password, you may be prompted to satisfy an MFA prompt. It will default to the last factor used for verification. However, if you have multiple factors enrolled, click the Verify with something else link to choose an alternative factor.
Screen showing where to click to select alternate factor.

4. Choose the factor you would like to use and click Select. Note: Your factor list will look different depending on how many enrolled factors you have. Campus Technologies recommends using the Okta Verify factor.

IMPORTANT: The option of "Phone" (SMS/voice) is ONLY available to users who have already set up ParklandOne multifactor authentication as of 3/24/25. 
Screen showing alternative factor list.

5. After successfully authenticating with the MFA prompt you selected, you should be redirected to the service you were trying to connect to.


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