Updating Software Using Jamf Self Service

This document shows the steps required to update software on a Mac using Jamf Self Service.

  • Open Jamf Self Service
    • You should find this application in your dock. If not, click on the Finder icon in the dock and then press Command-Shift-A to open your applications folder and locate Jamf Self Service.
example of Jamf Self Service window
  • Ensure that the Featured section is selected in the tab bar on the left.
  • Software listed here is available for you to install at a time that is convenient for you.
      • Some installations can take a long time and will cause issues if interrupted.
      • Read the description prompt for more instructions prior to installation.
      • If using a laptop, ensure the power adapter is plugged in.
      • Do not restart or put your computer to sleep until the installation has finished.
  • This icon will appear when the installation is complete: install complete icon 
  • Once it says Done, the item will no longer be accessible in Jamf Self Service.
If you have any issues with the installation, please contact the Tech Service Desk at 217-353-3333.

Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu

Keywords:Jamf, Mac, MacOS, Update, Install, Software, Apple, iMac, MacBook updates installs application applications   Doc ID:98753
Owner:Chris K.Group:Parkland College
Created:2020-03-12 10:33 CSTUpdated:2020-03-12 12:52 CST
Sites:Parkland College
Feedback:  0   0