(Outlook)

Open a Shared Calendar

Open a Shared or Delegated Mailbox

Use this method if you are a delegate for another user's mailbox, or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access to a mailbox.

To open the shared mailbox:

1. In the Tools menu, choose Accounts, and select the account that has access to the mailbox.
2. Select Advanced at the bottom right-hand corner.
3. Select the Delegates tab.
4. Under "Open these additional mailboxes", Choose + to add a shared or delegated mailbox.
5. Alternatively, you can also go to File > Open > Other User's Folder > Folder Type: Inbox, to open a shared or delegated mailbox.

Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Only default folders that you have permissions to, such as Inbox, Sent Items, Deleted Items, and Calendar, will appear in the folder list without top-level mailbox folder permissions.

(New Outlook)

Open a Shared Calendar

1. On the File menu, point to Open, and then click Shared Calendar...
2. In the Search Box, type the name of the person who granted you access, select the person's name in the search results, and choose Open.
3. The shared Mail folder appears under Folders.
4. The shared Calendar appears in the Folder pane under the Shared Calendars heading.

Notes:

• If you receive the message, "Outlook was redirected to the server autodiscover-s.outlook.com to get new settings for you account." choose Always use my response for this server and select Allow.
• If you have a shared folder selected in the Folder pane, new items that you create are saved in that shared folder.
• To remove another user's shared folder from your Folder pane, hold down Control, select the folder, and then choose Remove Shared Account.

Open a Shared or Delegated Mailbox

Use this method if you are a delegate for another user's mailbox, or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access to a mailbox.

To open the shared mailbox:

1. In the Tools menu, choose Accounts, and select the account that has access to the mailbox.
2. Select Delegation and Sharing.
3. Select the Shared With Me tab.
4. Choose + to add a shared or delegated mailbox.
5. Alternatively, you can also go to File > Open > Shared Mailbox...

Note: If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Only default folders that you have permissions to, such as Inbox, Sent Items, Deleted Items, and Calendar, will appear in the folder list without top-level mailbox folder permissions.