Public Safety 911 (Mac) - How Public Safety 911 App (Desktop Activator) Works

The Public Safety 911 App reports emergency situations to and from Public Safety using the Desktop Activator application. This document explains who can use it and how it works.


WHAT IS "PUBLIC SAFETY 911" & WHO CAN USE IT?

The Desktop Activator, also referred to as Public Safety 911, is designed to send an emergency alert signal from Parkland staff, faculty and instructor workstations on campus to the Public Safety office. 



HOW TO SEND A 911 SIGNAL TO PUBLIC SAFETY
In the event of an emergency, a 911 signal can be sent to Public Safety from a Mac via a Menu Bar icon that looks like a panic button. Select the icon and then the menu item labeled “Public Safety 911”.

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When the Public Safety 911 signal is activated, you will receive a pop-up confirmation that your alert has been sent.
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WHAT PUBLIC SAFETY RECEIVES

Once your alert is sent, Public Safety will receive an alert on their computers with the name of the computer you sent the alert from and the account you were logged into the computer with.

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FREQUENTLY ASKED QUESTIONS

Can I use Public Safety 911 from my laptop?

Yes. Parkland computers are named according to their room number. It should be noted that machine names associated with laptops cannot be relied upon to accurately reflect the laptop’s location at the time of the emergency.

The Menu Bar icon has an x in the bottom right of it. What should I do?
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This signifies that it’s not connecting over the network. In the event that you see this, call the Tech Service Desk (217-353-3333).


Tech Service Desk

Room A184, 217-353-3333

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Submit an IT Help Ticket via services.parkland.edu




Keywordsemergency icon application desktop 9-1-1 software alert apple alertus   Doc ID65933
OwnerJim H.GroupParkland College
Created2016-08-09 15:13:57Updated2023-03-07 16:10:52
SitesParkland College
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