Office 365 (Outlook 2013 / 2016 / 2019 for Win) - Delete a Message

Delete messages you no longer need or want to see in your Inbox or mail folders. There are several ways you can delete a message.

Option 1: In the message list, when you point to or select a message, the  icon icon may appear. To delete the message, press icon. Note: In the web version of Outlook, you will instead see an icon that looks like a trash can.


Option 2: Select the message and then press the Delete key on your keyboard.

Option 3: Select a message from the message list or open the message in its own window and select the Delete option in the ribbon.


When a message is deleted in Outlook, it’s moved to the Deleted Items or Trash folders.

Wait! I changed my mind

If the message you want to keep is still in the Deleted Items folder, drag the message from the Deleted Items folder to another folder. When the Deleted Items folder is emptied the message is permanently gone.

Tech Service Desk: Contact and Hours

In-Person Assistance: 10 a.m. - 2 p.m., M-F, room A184

Phone/Virtual Assistance: 217-353-3333 *

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Keywords:email trash mail   Doc ID:53166
Owner:Jason G.Group:Parkland College
Created:2015-06-24 14:32 CDTUpdated:2019-07-09 16:15 CDT
Sites:Parkland College
Feedback:  0   0