Parkland College - What is the KnowledgeBase?

Why not the KB?

What is the KnowledgeBase?

The KnowledgeBase (KB) was created at the University of Wisconsin-Madison and is a platform for easily creating, displaying, sharing, and managing web-based knowledge documents. It is designed to provide constituents within Parkland College and other institutions of higher education with a central location for storing and maintaining knowledge. The KnowledgeBase empowers end users to easily locate information for themselves online. It also allows partner colleges to create, categorize, and maintain that knowledge easily. The KB contains a wide variety of searchable information, including technical documents and IT standards.

Campus Partners

The University of Wisconsin-Madison KnowledgeBase currently features more than 100 on-campus partner groups. These partner groups include academic departments, administrative groups, and technology service providers. Each group administers its own KnowledgeBase site to best serve its audience of users. However, because one of the KnowledgeBase project's main goal is to encourage information sharing and collaboration among partner groups, each group is also able to share relevant content with other sites.

Parkland College KnowledgeBase

The Parkland KB is being used as a repository for technology related documentation and IT standards for employees and students.  The KnowledgeBase empowers end users to easily locate information for themselves online and provides step by step instructions and how-to guides on a wide variety of Parkland related IT topics. The KB is ever expanding and we are constantly adding documents to it as time permits.  If you have an idea or need for an article that is not currently there, please contact the Tech Service Desk to provide your input. 

Tech Service Desk: Contact and Hours

In-Person Assistance: 10 a.m. - 2 p.m., M-F, room A184

Phone/Virtual Assistance: 217-353-3333 *

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th

Keywords:kb IT tech repository FAQ information   Doc ID:51101
Owner:Sara S.Group:Parkland College
Created:2015-05-05 11:06 CSTUpdated:2016-09-21 15:26 CST
Sites:Parkland College
Feedback:  0   0