1. Parkland College BYOD Tech Tutorial Video for Students
  2. Parkland College - BYOD Tech Preparation Checklist and Resources for Students
  3. Student Email - Information, Training, and Resources
  4. Parkland Login Information Handout for Students - Getting Started
  5. ParklandOne - FAQ
  6. Student Email - Login and Account Information
  7. Everything HelpDesk - How do I Submit a Help Ticket?
  8. Office 365 (Outlook) - Training Videos (via lynda.com)
  9. Office 365 (Personal Devices - Mac) - How to Install the Full Client Version
  10. Office 365 (Personal Devices - Windows) - How to Install the Full Client Version
  11. Lynda.com - How do I Access it Once My Account has been Created?
  12. How Do Employees Request IT Help?
  13. Parkland Wi-Fi - Wireless Network Options
  14. My Parkland - Getting Started / How to Log on / Password Details
  15. Office 365 - Outlook App Setup on your iOS device (iPad, iPod, iPhone)
  16. Microsoft Office 365 - Introduction, Overview, and Access
  17. Cobra Learning - Office 365 and Changes to Email
  18. Office 365 (Outlook 2013) - Outlook Client Training for Windows
  19. Cobra Learning - Getting Started
  20. Office 365 - Outlook App Setup on Android Phones
  21. Parkland Telephone System - User Documentation
  22. Cobra Learning - Setting your account preferences
  23. Office 365 - Native Outlook Setup on Android Phones
  24. ParklandOne - How to Enroll in the Password Management System
  25. Parkland Wi-Fi - Guest Access
  26. ParklandOne - Forgot Password? - How to Reset It
  27. Parkland Wi-Fi (Student Access) - Connecting to Parkland
  28. Public Safety Emergency Notifications
  29. Office 365 (Outlook 2013) - How to Set Up Your Outlook Client Account Profile (Windows)
  30. Office 365 (Outlook 2011 Mac) - How to Set Up Your Outlook Client Account
  31. Lynda.com - How do I Create a New Account?
  32. Office 365 (Web) - Training - (Outlook Mail / Calendar / People / Tasks)
  33. ParklandOne - Password Requirements
  34. ParklandOne - How to Change Your Password
  35. ParklandOne - What is my Username?
  36. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet
  37. Parkland Wi-Fi - Eduroam
  38. Office 365 (Outlook 2011) - Outlook Client Training for Mac
  39. Office 365 (Outlook 2013) - Advanced Outlook Client Training for Windows
  40. Remote Desktop Connection (Windows) - How to Configure Your Office Computer for a Remote Desktop Connection
  41. Remote Desktop Connection (Windows) - Remotely Control Your Office Computer From On or Off Campus
  42. Aruba VIA Client (Windows VPN) - Installation Instructions
  43. Setting up your Apple Pencil
  44. Outlook (Web App) - How to Recover Deleted Email
  45. Cobra Learning: Captioning and Transcripts
  46. Software for Home / Personal Use for Faculty and Staff
  47. Parkland College - Technology Orientation for New Employees
  48. Parkland Power Management Settings (Windows)
  49. Borrowing Laptops and Other Devices from the Library
  50. Parkland College - Printing Information for BYOD Courses
  51. How Required Software Changes are Deployed at Parkland
  52. Office 365 (Outlook 2013) - Resend or Recall an Email Message
  53. Installing Applications & Managing Updates on Parkland Computers (Windows)
  54. Parkland College - Accessing Financial Aid Self Service
  55. How to Change / Set a Default Program in Windows 7
  56. Unable to Open Outlook Email Links in Colleague or Via Web Browser (Windows)
  57. Cobra Learning: Emailing Students Before Class Start
  58. Cobra Learning: Accessibility Checker
  59. Cobra Learning: Student Roles
  60. Office 365 (Outlook | Outlook on the web) - Send an email to a contact or personal group
  61. Office 365 (Outlook 2013) - Organize your calendar with color categories
  62. How to access the H: (Home) drive on a Windows Computer
  63. How to Change / Set a default program in Windows 10
  64. Outlook (Web) - POP and IMAP Settings
  65. How to Manually Access the N: Drive on a Macintosh Computer
  66. Parkland Phones - Transfer a Caller Directly Into Voicemail
  67. Parkland College KnowledgeBase - Best Practices for Writing Documents
  68. Benefits - Open Enrollment Instructions
  69. Student Email / Office 365 - How Long Will My Account Remain Active?
  70. Office 365 - (Outlook) - Distribution Lists - Departmental Abbreviations
  71. Office 365 (Web)- How to Print a Calendar
  72. Cobra Learning: Accessibility Checker
  73. Parkland Technology Information / FAQ (for Employees)
  74. Office 365 (Outlook 2013): How to Change the Default Duration (30 minutes) of Events on your Calendar
  75. How to Send Documents to the Print Shop
  76. Office 365 (Outlook) - Individual Message Size Limit
  77. My Parkland - How to Upload a Document to the Portal in Sharepoint
  78. Office 365 (Outlook 2013) - How Do I Add Additional People to an Existing Meeting?
  79. ParklandOne - What is my Initial Default Password?
  80. How do I Look Up my Parkland College ID Number?
  81. Student Email - Why Can't I Access My Account?
  82. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - iOS
  83. Office 365 - (Web) - Clutter Folder
  84. Campus Technologies - Work Request Tutorial
  85. Student Planning Instruction Guide for Advisors
  86. Mozilla Firefox 52 - How to Enable Plug-ins (Silverlight, Java, etc.)
  87. Safari 10 - How to Enable Plug-ins (Silverlight, Flash, etc.)
  88. Cobra Learning: Merging Courses
  89. What is a Respondus LockDown Browser and where is it used ?
  90. H: Drive FAQ
  91. Office 365 (Outlook 2013) - Setting Up Skype for Business (Windows)
  92. Quick Access to Parkland's Web-Based Systems, Applications and Resources
  93. Parkland College - Colleague Information and Training Resources [Campus login required]
  94. Cobra Learning - Creating a Profile
  95. Office 365 (Web) - Yammer Overview
  96. Access to W2's and Paystubs Once You are No Longer Employed at Parkland College
  97. Parkland College - BYOD Tech Resources for Faculty
  98. wePresent Conference Controls for Faculty
  99. Office 365 for Students - What Applications are Included?
  100. Parkland College - Minimum Laptop Requirements for BYOD Courses
  101. wePresent / MirrorOp Resources for Students
  102. Office 365 (Outlook on the Web) - How to Access and Use Skype
  103. Parkland Wi-Fi (Student Access) - Windows
  104. Cobra Learning - Solving Content Download Errors
  105. Office 365 (Web) - Create a Custom Contact List
  106. Cobra Learning - Release Final / Cumulative Calculated Grade
  107. Requesting Accounts for Student Workers
  108. Office 365 - (Outlook 2013 / 2011) - Recipient Limits
  109. Office 365 (Skype for Business) - Can you use Skype for Business to Conference with Students?
  110. Parkland Telephone System - Quick Start Guide
  111. wePresent Software Installation for Audio (Mac) for Students
  112. wePresent User Guide (Mac) for Students
  113. wePresent Software Installation (Mac) for Students
  114. Self Service Student Finance - Make a Payment
  115. Self Service Banking Information for Students - Direct Deposit Setup
  116. Office 365 (Skype for Business) - Will This Replace our Current Phone System?
  117. Office 365 (Outlook 2013) - Using Quick Steps to Create an Email Message Template
  118. Web Browsers - How to Determine Which Version of Internet Explorer you are Using
  119. Web Browsers - How to Change the Compatibility View Settings in Internet Explorer
  120. Windows 7 - Screen Saver Settings
  121. Software Available in the Parkland library
  122. Windows 7 - How to Lock Your Screen
  123. Parkland College - What is the KnowledgeBase?
  124. Parkland College - Automatic Screen Locking (Windows)
  125. Office 365 (Skype for Business) - Share Your Desktop or a Program
  126. Office 365 (Outlook) - Sending Email Messages to Cell Phones (SMS Messaging)
  127. Office 365 (Outlook 2013 / Web) - Creating a Signature File
  128. Office 365 (Outlook 2013) - Assigning Categories to Email Messages
  129. Office 365 - Technical Client Comparison
  130. Office 365 (Outlook 2013) - How to Request a Delivery and/or Read Receipt
  131. Office 365 (Outlook 2013) - Turn On or Off New Message Alerts
  132. Office 365 (Outlook 2013) - Changing the Subject of a Message
  133. Where Can I Learn More About the Features of lynda.com?
  134. Office 365 (Web) - How to Create a New Contact
  135. Office 365 (Outlook 2011 Mac) - How to Add Additional Email Accounts
  136. Office 365 (Outlook 2013) - Is There an Auto Complete Option When Adding Recipients to a Message?
  137. Colleague - Modifying your Single Sign-On Credentials
  138. Parkland College - Dell Laptops For Sale in the Bookstore (Fall 2016)
  139. wePresent User Guide (Windows) for Students
  140. Cobra Learning - Using TurnItIn Plagiarism Software
  141. Office 365 (Outlook) - Distribution Lists
  142. Cobra Learning - Setting Up TurnItIn Plagiarism Software
  143. Cobra Learning - Setting your notifications
  144. Cobra Learning - Setting your Notifications for Alternative Mobile Contact Method
  145. Office 365 - (Outlook 2013) - Create, Populate, Share, and Assign Permissions to Folders in Contacts
  146. Office 365 (Outlook 2013) - How to Share Email Folders
  147. wePresent Software Installation (Windows) for Students
  148. Campus Technologies - Work Request Guidelines
  149. Parkland Library - Hours
  150. Cobra Learning - How to Fix the "The web site your are accessing has experienced an unexpected error" Message in Chrome.
  151. Public Safety 911 (Windows) - How the Public Safety 911 App Works
  152. How do Students Request IT Help?
  153. Antivirus Software for Personal Devices
  154. Office 365 (Web) – Disable Conversation View in Outlook
  155. Public Safety 911 (Mac) - How the Public Safety 911 App Works
  156. Alertus Desktop (Mac)
  157. Alertus Desktop (Windows)
  158. Windows (Personal Devices) - Using Windows Defender / Security Essentials to Remove Viruses and Malware
  159. Library Fees and Fines
  160. Parkland Library - Borrowing Laptops and Other Equipment
  161. Records Management and Retention
  162. Off-Campus Access to Library Databases
  163. ParklandOne - Installing the Credential Provider on your Windows Workstation
  164. ParklandOne - Updating Cached Credentials on Parkland Owned Laptops
  165. ParklandOne - Accessing on a Macintosh Computer
  166. ParklandOne - Missing Dock Icon on a Macintosh Computer
  167. ParklandOne - Installing the Credential Provider on a Macintosh Computer
  168. ParklandOne - Accessing on your Windows Workstation
  169. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Android
  170. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Mac
  171. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 10
  172. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 8 / 8.1
  173. “Campus” Wi-Fi SSID has Moved to New Authentication Server (Faculty and Staff) - Instructions for Access
  174. Office 365 - (Web / Outlook 2013) - Clutter Folder
  175. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 7
  176. Parkland Wi-Fi (Student Access) - iOS
  177. Parkland Wi-Fi (Student Access) - Android
  178. Parkland Wi-Fi (Student Access) - Mac
  179. Web Browsers - How to Clear Your Cache
  180. Office 365 (Web) - Forward Your Email to a Personal Account
  181. Office 365 (Outlook 2013) - How to Forward Contact Group to Others
  182. Office 365 (Outlook 2013) - Convert an Email Message Into a Calendar Appointment
  183. Web Browsers - How to Enable Cookies
  184. WebAdvisor - Online Direct Deposit Paystubs (Pay Advices)
  185. Parkland College - Recommended Web Browser Standards
  186. How to check Minimum System Requirements for Software Installs - (Windows)
  187. How to access the new H: (Home) drive on a Macintosh Computer
  188. Cobra Learning: Activating the "Course Not Ready" Navbar
  189. Office 365 (Web) - Compatibility
  190. Office 365 (Web) - Change Outlook Light to Outlook Web App
  191. Web Browser - How to Find Out Which Version You are Running and How to Update
  192. Student Email - Mailbox Account Size and Maximum Message Size
  193. How to Check Minimum System Requirements for Software Installs - (Mac)
  194. Office 365 - Windows System Requirements for Client Install
  195. Office 365 - Mac System Requirements for Client Install
  196. Cobra Learning - Attendance Tool Widget
  197. Cobra Learning - Create a McGraw Hill Connect Link in the Navbar
  198. Wireless Public Printing (Laptops) - Web Print
  199. Office 365 (Outlook 2013) - Sending E-mail From a Shared Account From Within Your Inbox (and Vice Versa)
  200. Aruba VIA Client (Windows) - Usage Instructions
  201. Office 365 (Skype for Business) - Start an Impromptu Meeting
  202. Office 365 (Skype for Business) - Change Your Availability
  203. Office 365 (Skype for Business) - How to Send an Instant Message
  204. Office 365 (Skype for Business) - Find and Add a Contact
  205. Admissions: Instructor-Initiated Withdrawal Process
  206. PC Print / Papercut - How to use the “Pay for Print” System at Parkland
  207. Office 365 (OneDrive for Business) - What is OneDrive for Business?
  208. Office 365 (Office 2016) - Microsoft Office Quick Start Guides
  209. Office 365 (Outlook 2013) - Schedule a meeting with other people using Scheduling Assistant and Room Finder
  210. Office 365 (Outlook) - Setting Up Automatic Replies on Departmental Email Accounts
  211. Barracuda Spam Firewall - How to Access, Deliver Your Flagged Emails. and Whitelist / Blocklist Senders
  212. Office 365 (Outlook) - No Longer Receiving Messages from the Barracuda Spam Firewall
  213. Office 365 - (Outlook 2013) - Redirect Email Replies to an Alternate Address
  214. Audio/Visual - Projector Control Application Instructions
  215. Audio/Visual - Instructions for the Hitachi LCD Projectors
  216. Business Intelligence - CROA Reports Design Process
  217. Cobra Learning - Extra Credit / Bonus
  218. Office 365 (Outlook 2011 Mac) - Find a Message with Instant Search
  219. Office 365 (Outlook 2013) - Find a Message with Instant Search
  220. Office 365 (Outlook 2013 / Web) - How to do a Search
  221. Colleague Approval Password Maintenance (APPW) [Campus login required]
  222. Cobra Learning - Viewing and Experiencing a Course as a Student
  223. HP LaserJet Pro M476DN Multifunction Printer - Scan to Email Function
  224. Cobra Learning - Posting Quiz Scores to Gradebook
  225. Office 365 (Outlook 2013) - Connect Your Outlook Profile to a Social Network
  226. Cobra Learning - Locating a Missing Course (Students)
  227. Cobra Learning - Locating a Missing Course (Faculty)
  228. Office 365 (Outlook 2013) - How to View Subfolders Within a Folder
  229. Office 365 (Outlook 2013) - How to Import / Export Contacts
  230. Cobra Learning - Tips for Taking Quizzes
  231. Office 365 (Outlook 2013) - Set up a Mail Merge List with Outlook Contacts
  232. Cobra Learning - System Widgets
  233. My Parkland - How do I Access my Transcript?
  234. How to Change / Set a Default Printer in Windows 7
  235. Cobra Learning: Ebsco Curriculum Builder
  236. Office 365 (Skype for Business) - Adding Contacts to Groups
  237. GroupWise to Office 365 (Outlook) Migration - Will Folders and Archived Folders Transfer Over As Is?
  238. Office 365 (Outlook 2013) - Removing the First Line of Message Text From Inbox / Mail Folders View
  239. Cobra Learning - Using Films on Demand
  240. Office 365 (Outlook) and 25Live - Parkland College Conference Rooms
  241. Cobra Learning - About Content
  242. Office 365 (Outlook 2013) - Conference Room Request and Approval Process
  243. Business Intelligence – Functions, Formulas, and Calculations [Campus login required]
  244. Cobra Learning: Discussion Grader
  245. Intelligent Agents Basics
  246. Cobra Learning: Replace Strings
  247. Cobra Learning: Glossary
  248. Cobra Learning: Themes
  249. Business Intelligence – CROA Training Manual [Campus login required]
  250. Aruba VIA Client - VPN (Windows) - Clear Profile and Create New Profile with your ParklandOne Password
  251. Cobra Learning - Creating a grade book
  252. Cobra Learning - Managing final grades
  253. Cobra Learning - Managing users' grades
  254. Cobra Learning - Managing grade schemes
  255. Cobra Learning - Managing grade items and grade book categories
  256. Cobra Learning - Creating a formula in the Grades Formula Editor
  257. Cobra Learning - Creating grade items and grade book categories
  258. Cobra Learning - Changing Grades settings and display options
  259. Cobra Learning: Checking the Quiz Event Log
  260. Cobra Learning - Using Rubrics in Competencies
  261. Cobra Learning - Rubric Basics
  262. Office 365 - Can you navigate between calendar and email?
  263. Office 365 (OneDrive) - System and Browser Requirements
  264. Office 365 (Skype for Business) - Will This replace Adobe Connect as an Online Advising Tool?
  265. Cobra Learning - Using Pages on the Mac
  266. Wireless Printing (From Parkland Laptops Only) - Same as Desktop Printing
  267. Parkland Telephone System - Forwarding a Phone
  268. Parkland Telephone System - Initial Voicemail Setup
  269. Parkland Telephone System - Xpressions Voicemail Menu Tree
  270. Parkland Telephone System - Transferring a Call
  271. Cobra Learning - Rubrics in Competencies
  272. Cobra Learning - Rubrics Basics
  273. Cobra Learning - Special Access
  274. Cobra Learning - Updates Widget
  275. Cobra Learning - Manage Dates
  276. Cobra Learning - Using Class Progress
  277. Cobra Learning - Group Basics
  278. Cobra Learning - Managing Group Enrollments
  279. Cobra Learning - Managing Groups and Group Categories
  280. Checking DNS on Windows OS When Unable to Connect to the Parkland Wi-Fi
  281. Cobra Learning - Manage Files
  282. Cobra Learning - Using SCORM in Content
  283. Cobra Learning - Understanding the Organization of Content
  284. Parkland Telephone System - How to Place a Conference Call
  285. Updating Your Account Information in the Event of a Name Change
  286. Cobra Learning - Question Library basics
  287. Cobra Learning - Using Quizzes
  288. Cobra Learning - Viewing quizzes
  289. Cobra Learning - Question Types
  290. Cobra Learning - Understanding regular expressions
  291. Cobra Learning - Managing and Updating Course Content
  292. Cobra Learning - Course Content Statistics and Feedback
  293. Cobra Learning - Creating Course Content
  294. Cobra Learning - Submitting feedback using the Content tool
  295. Cobra Learning - Navigating and accessing content
  296. Cobra Learning - Accessible course design
  297. Cobra Learning - Organizing your course accessibly
  298. Cobra Learning - Setting release conditions and special access to support students with different needss
  299. Cobra Learning - Meeting web content accessibility standards
  300. Cobra Learning - Referring students to accessibility resources
  301. Cobra Learning - About Attendance
  302. Cobra Learning - Creating and managing attendance schemes
  303. Cobra Learning - Creating and managing attendance registers and sessions
  304. Cobra Learning - Understanding attendance schemes and statuses
  305. Cobra Learning - Setting default attendance schemes
  306. Cobra Learning - Managing attendance data
  307. Cobra Learning - Understanding the % Attendance calculation
  308. Cobra Learning - Book Management
  309. Cobra Learning - Creating and managing a general (course) chat room
  310. Cobra Learning - Creating checklists, categories, or items
  311. Cobra Learning - Managing checklists, categories, or items
  312. Cobra Learning - Viewing user information
  313. Cobra Learning - Adding course participants from Classlist
  314. Cobra Learning - Viewing User progress
  315. Cobra Learning - Managing forums, topics, threads, and posts
  316. Cobra Learning - Moderating discussions and approving posts
  317. Cobra Learning - Viewing and exporting discussion statistics
  318. Cobra Learning - Restricting access to discussion forums and topics
  319. Cobra Learning - Creating discussion forums and topics
  320. Cobra Learning - Assessing (evaluating) a discussion topic
  321. Cobra Learning - Creating and Managing Dropbox
  322. Cobra Learning - Evaluating dropbox folder submissions
  323. Cobra Learning - Using Completion Tracking in Content
  324. Cobra Learning - Creating and Arranging your Course Content using Drag and Drop
  325. Cobra Learning - Using HTML Document Templates
  326. Cobra Learning - Creating and Managing News
  327. Cobra Learning - Copying Course Components Between Org Units
  328. Cobra Learning - Release Conditions
  329. GroupWise Proxy Access
  330. Cobra Learning - Importing Course Components from a File
  331. Cobra Learning - Exporting Course Components
  332. Cobra Learning - Creating and Managing Navbars
  333. Cobra Learning - About Themes
  334. Cobra Learning - About Navigation
  335. Introduction to GroupWise
  336. Cobra Learning - Custom Widgets
  337. Cobra Learning - About Homepages and Widgets
  338. Cobra Learning - Homepage Management
  339. GroupWise - Archiving
  340. Cobra Learning - Creating and replying to threads
  341. Cobra Learning - Downloading content
  342. Cobra Learning - About dropbox
  343. Cobra Learning - Using Address Book to Compose an Email
  344. Cobra Learning - About Email
  345. Cobra Learning - Managing Calendar events
  346. Cobra Learning - Managing email messages
  347. Cobra Learning - Using email folders
  348. Cobra Learning - Using the Address Book
  349. Cobra Learning - About News
  350. Cobra Learning - Managing news items
  351. Cobra Learning - Subscribing to News' RSS feed
  352. Cobra Learning - About Pager
  353. Cobra Learning - Sending and receiving pages
  354. Cobra Learning - Viewing pager logs
  355. Cobra Learning - Adding and removing pager contacts
  356. Cobra Learning - Composing (creating) emails
  357. Cobra Learning - Viewing your grades
  358. Cobra Learning - Navigating inside Cobra Learning
  359. Cobra Learning - Viewing your submission information and graded quizzes
  360. Cobra Learning - Taking a quiz
  361. Cobra Learning - About Quizzes
  362. Cobra Learning - Managing chat session archives
  363. Cobra Learning - About Chat
  364. Cobra Learning - Using chat
  365. Cobra Learning - Changing your email address
  366. Cobra Learning - About Discussions
  367. Cobra Learning - Discussions settings
  368. Cobra Learning - Finding and reading posts
  369. Cobra Learning - About User Progress
  370. Cobra Learning - Exporting events and subscribing to iCal feeds
  371. Cobra Learning - Keyboard only navigation accessibility features
  372. Cobra Learning - Keyboard only navigation tips
  373. Cobra Learning - Attendance Registers
  374. Cobra Learning - Blog Tool
  375. Cobra Learning - Following other users' blogs
  376. Cobra Learning - About Classlist
  377. Cobra Learning - Manage blog comments
  378. Cobra Learning - Creating a blog entry
  379. Cobra Learning - About Calendar
  380. Cobra Learning - Creating personal tasks
  381. Cobra Learning - Creating and adding events