1. Office 365 - Outlook Setup on iOS devices w/ the native iOS app (iPad, iPod, iPhone)
  2. Office 365 (Personal Devices - Windows) - How to Install the Full Client Version
  3. Office 365 (Personal Devices - Mac) - How to Install the Full Client Version
  4. Everything HelpDesk - How do I Submit a Help Ticket?
  5. Student Email - Information, Training, and Resources
  6. Microsoft Office 365 - Introduction, Overview, and Access
  7. Parkland Login Information Handout for Students - Getting Started
  8. Remote Desktop Connection (Windows) - Remotely Control Your Office Computer From On or Off Campus
  9. Parkland College BYOD Tech Tutorial Video for Students
  10. Parkland College - BYOD Tech Preparation Checklist and Resources for Students
  11. ParklandOne - FAQ
  12. Student Email - Login and Account Information
  13. Office 365 (Outlook) - Training Videos (via lynda.com)
  14. Lynda.com - How do I Access it Once My Account has been Created?
  15. How Do Employees Request IT Help?
  16. Parkland Wi-Fi - Wireless Network Options
  17. My Parkland - Getting Started / How to Log on / Password Details
  18. Office 365 - Outlook App Setup on your iOS device (iPad, iPod, iPhone)
  19. Cobra Learning - Office 365 and Changes to Email
  20. Office 365 (Outlook 2013) - Outlook Client Training for Windows
  21. Cobra Learning - Getting Started
  22. Office 365 - Outlook App Setup on Android Phones
  23. Parkland Telephone System - User Documentation
  24. Cobra Learning - Setting your account preferences
  25. Office 365 - Native Outlook Setup on Android Phones
  26. Office 365 - Installing Parkland Email (Outlook) on a Phone or Mobile Device
  27. ParklandOne - How to Enroll in the Password Management System
  28. Parkland Wi-Fi - Guest Access
  29. ParklandOne - Forgot Password? - How to Reset It
  30. Parkland Wi-Fi (Student Access) - Connecting to Parkland
  31. Public Safety Emergency Notifications
  32. Office 365 (Outlook 2013) - How to Set Up Your Outlook Client Account Profile (Windows)
  33. Office 365 (Outlook 2011 Mac) - How to Set Up Your Outlook Client Account
  34. Lynda.com - How do I Create a New Account?
  35. Office 365 (Web) - Training - (Outlook Mail / Calendar / People / Tasks)
  36. ParklandOne - Password Requirements
  37. ParklandOne - What is my Username?
  38. ParklandOne - How to Change Your Password
  39. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet
  40. Parkland Wi-Fi - Eduroam
  41. Office 365 (Outlook 2011) - Outlook Client Training for Mac
  42. Office 365 (Outlook 2013) - Advanced Outlook Client Training for Windows
  43. Parkland College - Dell Laptops For Sale in the Bookstore (Fall 2017)
  44. Cobra Learning - Attendance Tool Widget
  45. Cobra Learning: Merging Courses (2018 edition)
  46. Office 365 (OneDrive) - Storage Limit
  47. Office 365 (OneDrive for Business) - What is OneDrive for Business?
  48. Access to W-2's and Paystubs Once You are No Longer Employed at Parkland College
  49. Cobra Learning: Archiving Course Materials
  50. How to Access your W-2's
  51. Parkland College - Printing Information for BYOD Courses
  52. Parkland Technology Information / FAQ (for Employees)
  53. Software for Home / Personal Use for Faculty and Staff
  54. wePresent Conference Controls for Faculty
  55. Parkland College - BYOD Tech Resources for Faculty
  56. My Parkland - How do I Access my Transcript?
  57. Cobra Learning: Past Student Access
  58. Office 365 (Skype for Business) - Adding Contacts to Groups
  59. Office 365 (Skype for Business) - How to Create and Delete Groups
  60. Parkland College - Making Conference Calls
  61. WebAdvisor - Online Direct Deposit Paystubs (Pay Advices)
  62. Office 365 (Outlook 2013) - Set up a Mail Merge with Outlook Contacts
  63. Student Email - Why Can't I Access My Account?
  64. Office 365 (Outlook 2013 / Web) - Creating a Signature File
  65. Office 365 - Windows System Requirements for Client Install
  66. Cobra Learning: Respondus 4.0
  67. Using your Skype for Business Account to Connect to Regular Skype Accounts
  68. Connect your Apple Watch to the Parkland Wi-Fi Network
  69. Parkland College - Minimum Laptop Requirements for BYOD Courses
  70. Cobra Learning: Virtual Classroom (YouSeeU)
  71. Requesting Accounts for Student Workers
  72. How to Send Documents to the Print Shop
  73. Parkland College - Browser Compatibility List
  74. Microsoft Office 365 - What Applications are Included?
  75. Remote Desktop Connection (Windows) - How to Configure Your Office Computer for a Remote Desktop Connection
  76. Parkland Power Management Settings (Windows)
  77. Aruba VIA Client (Windows VPN) - Installation Instructions
  78. Setting up your Apple Pencil
  79. Outlook (Web App) - How to Recover Deleted Email
  80. Cobra Learning: Captioning and Transcripts
  81. Parkland College - Technology Orientation for New Employees
  82. Borrowing Laptops and Other Devices from the Library
  83. How Required Software Changes are Deployed at Parkland
  84. Office 365 (Outlook 2013) - Resend or Recall an Email Message
  85. Installing Applications & Managing Updates on Parkland Computers (Windows)
  86. Parkland College - Accessing Financial Aid Self Service
  87. How to Change / Set a Default Program in Windows 7
  88. Unable to Open Outlook Email Links in Colleague or Via Web Browser (Windows)
  89. Cobra Learning: Emailing Students Before Class Start
  90. Cobra Learning: Accessibility Checker
  91. Cobra Learning: Student Roles
  92. Office 365 (Outlook | Outlook on the web) - Send an email to a contact or personal group
  93. Office 365 (Outlook 2013) - Organize your calendar with color categories
  94. How to access the H: (Home) drive on a Windows Computer
  95. How to Change / Set a default program in Windows 10
  96. Outlook (Web) - POP and IMAP Settings
  97. How to Manually Access the N: Drive on a Macintosh Computer
  98. Parkland Phones - Transfer a Caller Directly Into Voicemail
  99. Parkland College KnowledgeBase - Best Practices for Writing Documents
  100. Benefits - Open Enrollment Instructions
  101. Student Email / Office 365 - How Long Will My Account Remain Active?
  102. Office 365 - (Outlook) - Distribution Lists - Departmental Abbreviations
  103. Office 365 (Web)- How to Print a Calendar
  104. Cobra Learning: Accessibility Checker
  105. Office 365 (Outlook 2013): How to Change the Default Duration (30 minutes) of Events on your Calendar
  106. Office 365 (Outlook) - Individual Message Size Limit
  107. My Parkland - How to Upload a Document to the Portal in Sharepoint
  108. Office 365 (Outlook 2013) - How Do I Add Additional People to an Existing Meeting?
  109. ParklandOne - What is my Initial Default Password?
  110. How do I Look Up my Parkland College ID Number?
  111. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - iOS
  112. Office 365 - (Web) - Clutter Folder
  113. Campus Technologies - Work Request Tutorial
  114. Mozilla Firefox 52 - How to Enable Plug-ins (Silverlight, Java, etc.)
  115. Safari 10 - How to Enable Plug-ins (Silverlight, Flash, etc.)
  116. What is a Respondus LockDown Browser and where is it used ?
  117. H: Drive FAQ
  118. Office 365 (Outlook 2013) - Setting Up Skype for Business (Windows)
  119. Quick Access to Parkland's Web-Based Systems, Applications and Resources
  120. Parkland College - Colleague Information and Training Resources [Campus login required]
  121. Cobra Learning - Creating a Profile
  122. Office 365 (Web) - Yammer Overview
  123. wePresent / MirrorOp Resources for Students
  124. Office 365 (Outlook on the Web) - How to Access and Use Skype
  125. Parkland Wi-Fi (Student Access) - Windows
  126. Cobra Learning - Solving Content Download Errors
  127. Office 365 (Web) - Create a Custom Contact List
  128. Cobra Learning - Release Final / Cumulative Calculated Grade
  129. Office 365 - (Outlook 2013 / 2011) - Recipient Limits
  130. Office 365 (Skype for Business) - Can you use Skype for Business to Conference with Students?
  131. Parkland Telephone System - Quick Start Guide
  132. wePresent Software Installation for Audio (Mac) for Students
  133. wePresent User Guide (Mac) for Students
  134. wePresent Software Installation (Mac) for Students
  135. Self Service Student Finance - Make a Payment
  136. Self Service Student Finance - View Billing Statement
  137. Self Service Banking Information for Students - Direct Deposit Setup
  138. Office 365 (Outlook 2013) - Using Quick Steps to Create an Email Message Template
  139. Office 365 (Skype for Business) - Will This Replace our Current Phone System?
  140. Web Browsers - How to Determine Which Version of Internet Explorer you are Using
  141. Web Browsers - How to Change the Compatibility View Settings in Internet Explorer
  142. Windows 7 - Screen Saver Settings
  143. Software Available in the Parkland library
  144. Windows 7 - How to Lock Your Screen
  145. Parkland College - What is the KnowledgeBase?
  146. Parkland College - Automatic Screen Locking (Windows)
  147. Office 365 (Skype for Business) - Share Your Desktop or a Program
  148. Office 365 (Outlook) - Sending Email Messages to Cell Phones (SMS Messaging)
  149. Office 365 (Outlook 2013) - Assigning Categories to Email Messages
  150. Office 365 - Technical Client Comparison
  151. Office 365 (Outlook 2013) - How to Request a Delivery and/or Read Receipt
  152. Office 365 (Outlook 2013) - Turn On or Off New Message Alerts
  153. Office 365 (Outlook 2013) - Changing the Subject of a Message
  154. Where Can I Learn More About the Features of lynda.com?
  155. Office 365 (Web) - How to Create a New Contact
  156. Office 365 (Outlook 2011 Mac) - How to Add Additional Email Accounts
  157. Office 365 (Outlook 2013) - Is There an Auto Complete Option When Adding Recipients to a Message?
  158. Colleague - Modifying your Single Sign-On Credentials
  159. wePresent User Guide (Windows) for Students
  160. Cobra Learning - Using TurnItIn Plagiarism Software
  161. Office 365 (Outlook) - Distribution Lists
  162. Cobra Learning - Setting Up TurnItIn Plagiarism Software
  163. Cobra Learning - Setting your notifications
  164. Cobra Learning - Setting your Notifications for Alternative Mobile Contact Method
  165. Office 365 - (Outlook 2013) - Create, Populate, Share, and Assign Permissions to Folders in Contacts
  166. Office 365 (Outlook 2013) - How to Share Email Folders
  167. wePresent Software Installation (Windows) for Students
  168. Campus Technologies - Work Request Guidelines
  169. Parkland Library - Hours
  170. Cobra Learning - How to Fix the "The web site your are accessing has experienced an unexpected error" Message in Chrome.
  171. Public Safety 911 (Windows) - How the Public Safety 911 App Works
  172. How do Students Request IT Help?
  173. Antivirus Software for Personal Devices
  174. Office 365 (Web) – Disable Conversation View in Outlook
  175. Public Safety 911 (Mac) - How the Public Safety 911 App Works
  176. Alertus Desktop (Mac)
  177. Alertus Desktop (Windows)
  178. Windows (Personal Devices) - Using Windows Defender / Security Essentials to Remove Viruses and Malware
  179. Library Fees and Fines
  180. Parkland Library - Borrowing Laptops and Other Equipment
  181. Records Management and Retention
  182. Off-Campus Access to Library Databases
  183. ParklandOne - Installing the Credential Provider on a Macintosh Computer
  184. ParklandOne - Missing Dock Icon on a Macintosh Computer
  185. ParklandOne - Accessing on your Windows Workstation
  186. ParklandOne - Accessing on a Macintosh Computer
  187. ParklandOne - Updating Cached Credentials on Parkland Owned Laptops
  188. ParklandOne - Installing the Credential Provider on your Windows Workstation
  189. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Android
  190. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Mac
  191. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 10
  192. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 8 / 8.1
  193. Office 365 - (Web / Outlook 2013) - Clutter Folder
  194. Parkland Wi-Fi (Faculty and Staff Access) - Connecting to PCNet - Windows 7
  195. Parkland Wi-Fi (Student Access) - iOS
  196. Parkland Wi-Fi (Student Access) - Android
  197. Parkland Wi-Fi (Student Access) - Mac
  198. Web Browsers - How to Clear Your Cache
  199. Office 365 (Web) - Forward Your Email to a Personal Account
  200. Office 365 (Outlook 2013) - How to Forward Contact Group to Others
  201. Office 365 (Outlook 2013) - Convert an Email Message Into a Calendar Appointment
  202. Web Browsers - How to Enable Cookies
  203. How to check Minimum System Requirements for Software Installs - (Windows)
  204. How to access the new H: (Home) drive on a Macintosh Computer
  205. Cobra Learning: Activating the "Course Not Ready" Navbar
  206. Office 365 (Web) - Compatibility
  207. Office 365 (Web) - Change Outlook Light to Outlook Web App
  208. Web Browser - How to Find Out Which Version You are Running and How to Update
  209. Student Email - Mailbox Account Size and Maximum Message Size
  210. How to Check Minimum System Requirements for Software Installs - (Mac)
  211. Office 365 - Mac System Requirements for Client Install
  212. Cobra Learning - Create a McGraw Hill Connect Link in the Navbar
  213. Wireless Public Printing (Laptops) - Web Print
  214. Office 365 (Outlook 2013) - Sending E-mail From a Shared Account From Within Your Inbox (and Vice Versa)
  215. Aruba VIA Client (Windows) - Usage Instructions
  216. Office 365 (Skype for Business) - Start an Impromptu Meeting
  217. Office 365 (Skype for Business) - Change Your Availability
  218. Office 365 (Skype for Business) - How to Send an Instant Message
  219. Office 365 (Skype for Business) - Find and Add a Contact
  220. Cobra Learning - Forcing a Quiz Submission
  221. Admissions: Instructor-Initiated Withdrawal Process
  222. PC Print / Papercut - How to use the “Pay for Print” System at Parkland
  223. Office 365 (Office 2016) - Microsoft Office Quick Start Guides
  224. Office 365 (Outlook 2013) - Schedule a meeting with other people using Scheduling Assistant and Room Finder
  225. Office 365 (Outlook) - Setting Up Automatic Replies on Departmental Email Accounts
  226. Barracuda Spam Firewall - How to Access, Deliver Your Flagged Emails. and Whitelist / Blocklist Senders
  227. Office 365 (Outlook) - No Longer Receiving Messages from the Barracuda Spam Firewall
  228. Office 365 - (Outlook 2013) - Redirect Email Replies to an Alternate Address
  229. Audio/Visual - Projector Control Application Instructions
  230. Audio/Visual - Instructions for the Hitachi LCD Projectors
  231. Business Intelligence - CROA Reports Design Process
  232. Cobra Learning - Extra Credit / Bonus
  233. Office 365 (Outlook 2011 Mac) - Find a Message with Instant Search
  234. Office 365 (Outlook 2013) - Find a Message with Instant Search
  235. Office 365 (Outlook 2013 / Web) - How to do a Search
  236. Colleague Approval Password Maintenance (APPW) [Campus login required]
  237. Cobra Learning - Viewing and Experiencing a Course as a Student
  238. HP LaserJet Pro M476DN Multifunction Printer - Scan to Email Function
  239. Cobra Learning - Posting Quiz Scores to Gradebook
  240. Office 365 (Outlook 2013) - Connect Your Outlook Profile to a Social Network
  241. Cobra Learning - Locating a Missing Course (Students)
  242. Cobra Learning - Locating a Missing Course (Faculty)
  243. Office 365 (Outlook 2013) - How to View Subfolders Within a Folder
  244. Office 365 (Outlook 2013) - How to Import / Export Contacts
  245. Cobra Learning - Tips for Taking Quizzes
  246. Cobra Learning - System Widgets
  247. How to Change / Set a Default Printer in Windows 7
  248. Cobra Learning: Ebsco Curriculum Builder
  249. GroupWise to Office 365 (Outlook) Migration - Will Folders and Archived Folders Transfer Over As Is?
  250. Office 365 (Outlook 2013) - Removing the First Line of Message Text From Inbox / Mail Folders View
  251. Cobra Learning - Using Films on Demand
  252. Office 365 (Outlook) and 25Live - Parkland College Conference Rooms
  253. Office 365 (Outlook 2013) - How to Disable Notification Alerts and/or Sounds
  254. Cobra Learning - About Content
  255. Office 365 (Outlook 2013) - Conference Room Request and Approval Process
  256. Business Intelligence – Functions, Formulas, and Calculations [Campus login required]
  257. Cobra Learning: Discussion Grader
  258. Intelligent Agents Basics
  259. Cobra Learning: Replace Strings
  260. Cobra Learning: Glossary
  261. Business Intelligence – CROA Training Manual [Campus login required]
  262. Aruba VIA Client - VPN (Windows) - Clear Profile and Create New Profile with your ParklandOne Password
  263. Cobra Learning - Creating a grade book
  264. Cobra Learning - Managing final grades
  265. Cobra Learning - Managing users' grades
  266. Cobra Learning - Managing grade schemes
  267. Cobra Learning - Managing grade items and grade book categories
  268. Cobra Learning - Creating a formula in the Grades Formula Editor
  269. Cobra Learning - Creating grade items and grade book categories
  270. Cobra Learning - Changing Grades settings and display options
  271. Cobra Learning: Checking the Quiz Event Log
  272. Cobra Learning - Using Rubrics in Competencies
  273. Cobra Learning - Rubric Basics
  274. Office 365 (Skype for Business) - Will This replace Adobe Connect as an Online Advising Tool?
  275. Office 365 (OneDrive) - System and Browser Requirements
  276. Office 365 - Can you navigate between calendar and email?
  277. Cobra Learning - Using Pages on the Mac
  278. Wireless Printing (From Parkland Laptops Only) - Same as Desktop Printing
  279. Parkland Telephone System - Forwarding a Phone
  280. Parkland Telephone System - Initial Voicemail Setup
  281. Parkland Telephone System - Xpressions Voicemail Menu Tree
  282. Parkland Telephone System - Transferring a Call
  283. Cobra Learning - Rubrics in Competencies
  284. Cobra Learning - Rubrics Basics
  285. Cobra Learning - Special Access
  286. Cobra Learning - Updates Widget
  287. Cobra Learning - Manage Dates
  288. Cobra Learning - Using Class Progress
  289. Cobra Learning - Group Basics
  290. Cobra Learning - Managing Group Enrollments
  291. Cobra Learning - Managing Groups and Group Categories
  292. Checking DNS on Windows OS When Unable to Connect to the Parkland Wi-Fi
  293. Cobra Learning - Manage Files
  294. Cobra Learning - Using SCORM in Content
  295. Cobra Learning - Understanding the Organization of Content
  296. Parkland Telephone System - How to Place a Conference Call
  297. Updating Your Account Information in the Event of a Name Change
  298. Cobra Learning - Question Library basics
  299. Cobra Learning - Using Quizzes
  300. Cobra Learning - Viewing quizzes
  301. Cobra Learning - Question Types
  302. Cobra Learning - Understanding regular expressions
  303. Cobra Learning - Managing and Updating Course Content
  304. Cobra Learning - Course Content Statistics and Feedback
  305. Cobra Learning - Creating Course Content
  306. Cobra Learning - Submitting feedback using the Content tool
  307. Cobra Learning - Navigating and accessing content
  308. Cobra Learning - Accessible course design
  309. Cobra Learning - Organizing your course accessibly
  310. Cobra Learning - Setting release conditions and special access to support students with different needss
  311. Cobra Learning - Meeting web content accessibility standards
  312. Cobra Learning - Referring students to accessibility resources
  313. Cobra Learning - About Attendance
  314. Cobra Learning - Creating and managing attendance schemes
  315. Cobra Learning - Creating and managing attendance registers and sessions
  316. Cobra Learning - Understanding attendance schemes and statuses
  317. Cobra Learning - Setting default attendance schemes
  318. Cobra Learning - Managing attendance data
  319. Cobra Learning - Understanding the % Attendance calculation
  320. Cobra Learning - Book Management
  321. Cobra Learning - Creating and managing a general (course) chat room
  322. Cobra Learning - Creating checklists, categories, or items
  323. Cobra Learning - Managing checklists, categories, or items
  324. Cobra Learning - Viewing user information
  325. Cobra Learning - Adding course participants from Classlist
  326. Cobra Learning - Viewing User progress
  327. Cobra Learning - Managing forums, topics, threads, and posts
  328. Cobra Learning - Moderating discussions and approving posts
  329. Cobra Learning - Viewing and exporting discussion statistics
  330. Cobra Learning - Restricting access to discussion forums and topics
  331. Cobra Learning - Creating discussion forums and topics
  332. Cobra Learning - Assessing (evaluating) a discussion topic
  333. Cobra Learning - Creating and Managing Dropbox
  334. Cobra Learning - Evaluating dropbox folder submissions
  335. Cobra Learning - Using Completion Tracking in Content
  336. Cobra Learning - Creating and Arranging your Course Content using Drag and Drop
  337. Cobra Learning - Using HTML Document Templates
  338. Cobra Learning - Creating and Managing News
  339. Cobra Learning - Copying Course Components Between Org Units
  340. Cobra Learning - Release Conditions
  341. GroupWise Proxy Access
  342. Cobra Learning - Importing Course Components from a File
  343. Cobra Learning - Exporting Course Components
  344. Cobra Learning - Creating and Managing Navbars
  345. Cobra Learning - About Navigation
  346. Introduction to GroupWise
  347. Cobra Learning - Custom Widgets
  348. Cobra Learning - About Homepages and Widgets
  349. Cobra Learning - Homepage Management
  350. GroupWise - Archiving
  351. Cobra Learning - Creating and replying to threads
  352. Cobra Learning - Downloading content
  353. Cobra Learning - About dropbox
  354. Cobra Learning - Using Address Book to Compose an Email
  355. Cobra Learning - About Email
  356. Cobra Learning - Managing Calendar events
  357. Cobra Learning - Managing email messages
  358. Cobra Learning - Using email folders
  359. Cobra Learning - Using the Address Book
  360. Cobra Learning - About News
  361. Cobra Learning - Managing news items
  362. Cobra Learning - Subscribing to News' RSS feed
  363. Cobra Learning - About Pager
  364. Cobra Learning - Sending and receiving pages
  365. Cobra Learning - Viewing pager logs
  366. Cobra Learning - Adding and removing pager contacts
  367. Cobra Learning - Composing (creating) emails
  368. Cobra Learning - Viewing your grades
  369. Cobra Learning - Navigating inside Cobra Learning
  370. Cobra Learning - Viewing your submission information and graded quizzes
  371. Cobra Learning - Taking a quiz
  372. Cobra Learning - About Quizzes
  373. Cobra Learning - Managing chat session archives
  374. Cobra Learning - About Chat
  375. Cobra Learning - Using chat
  376. Cobra Learning - Changing your email address
  377. Cobra Learning - About Discussions
  378. Cobra Learning - Discussions settings
  379. Cobra Learning - Finding and reading posts
  380. Cobra Learning - About User Progress
  381. Cobra Learning - Exporting events and subscribing to iCal feeds
  382. Cobra Learning - Keyboard only navigation accessibility features
  383. Cobra Learning - Keyboard only navigation tips