ParklandOne - Password Expiration

ParklandOne passwords will expire one year from the last password creation date (this includes default passwords as well). 30 days prior to the expiration, you will start seeing a popup message after you have signed onto showing you your password expiration date. It will advise you to change your password (simply click on the Change Password button).

ParklandOne Password Change - What Are The Effects?

If your password has already expired:

***For NON-ENROLLED (meaning you have NOT YET tied your ParklandOne account to your mobile phone number) AND EXPIRED ParklandOne accounts, you will need to contact the Tech Service Desk at 217-353-3333 or stop by Room A184 for assistance. 

***If you are ENROLLED in ParklandOne Password Station (meaning you have tied your ParklandOne account to your mobile phone number in order to receive validation codes via text messaging) and your password has already EXPIRED, please follow the steps below.

1. You can either sign onto or  Going directly to will save you some time and you can skip down to step 2, but if you have already signed onto, select Continue at the following prompt.

password expired

2. Enter your username and then select I Agree.

parklandone username

3. You will be presented with three options.  If you know your existing password, select Change Password.  If you forgot your existing password, select Forgot Password instead. Important Note: If you select Forgot Password, it will send a 4-digit validation code to your mobile phone as a text message to the number on file in Password Station.  If your number has changed and you have NOT updated it in Password Station, then you must call the Tech Service Desk for assistance at 217-353-3333. 

For more information on Change Password or Forgot Password, please click on the appropriate link below.

ParklandOne - How to Change Your Password (if you are already enrolled in Password Station)

ParklandOne - Forgot Password? - How to Reset It (if you are already enrolled in Password Station)

4. Once your ParklandOne password has been successfully changed, you may close out of  You will now be able to sign into the various parkland services such as

See Also:

Tech Service Desk: Contact and Hours

In-Person Assistance: 10 a.m. - 2 p.m., M-F, room A184

Phone/Virtual Assistance: 217-353-3333 *

Fall/Spring: 7:30 a.m. - 6:00 p.m. M-Th. / 7:30 a.m. - 5:00 p.m. Fridays

Summer: 7:30 a.m. - 6:00 p.m. M-Th