Office 365 (Outlook on the Web) - Recover Deleted Email

Process for recovering emails that were permanently deleted from Outlook on the web.

By default, deleted emails usually show up in the "Deleted Items" folder of Outlook.  If an email is permanently deleted from that location, there is a small window where it is still possible to recover it from Microsoft's servers. The process for recovering these emails via your browser is as follows:

1) After opening your browser and logging into https://go.parkland.edu/email, select the Deleted Items folder from the left-hand column.


Select Deleted Items

2) Click on Recover deleted items.  This might open a new tab or window.

Click on Recover deleted items

3) Select one or more individual email messages you wish to recover -OR- click on Select everything in your Recoverable Items folder which is an option off  to the right . Next, click Restore .

4) Your recovered email should now appear in your inbox.  If the message is older, you may have scroll down in your inbox to find it, or do a search for it.

For the most current information information on recovering deleted email, please see the following Microsoft help article: https://support.microsoft.com/en-us/office/recover-deleted-email-messages-in-outlook-on-the-web-a8ca78ac-4721-4066-95dd-571842e9fb11


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