What is Alertus Desktop and who can use it?

The Alertus Desktop application is a desktop notification system designed to receive emergency messages from the Public Safety office. It is available on all Parkland-owned Windows and Mac OS devices, laptops included.

How do I know if Alertus Desktop has been installed?

To verify that Alertus Desktop is operational on your computer, locate and select the yellow Alertus Desktop icon  in the menu bar. The status should read: Operational. If not, contact the Tech Service Desk at 217-353-3333.

What will I see when Public Safety issues an Emergency Alert Message?

When Public Safety issues an emergency alert message, you will receive a large pop-up similar to the image shown below.  To clear the message from your screen, click the green Acknowledge button at the bottom of the alert.


 

Frequently Asked Questions:

1. The menu bar icon has changed from yellow to red. What should I do?

This signifies that it’s not connecting over the network. If you are on a wireless network, please confirm that you are connected to the "PCNet" Wi-Fi network as it will not work if you are connected to the "Parkland" network - [Link for document 48127 is unavailable at this time].

If you need assistance, please call the Tech Service Desk at 217-353-3333.