1. Find the person you want to send an instant message to. Do one of the following:
o Hover over their picture in the Contacts list and click the IM button.
o Double-click anywhere on their contact listing.
o Right-click their listing and select Send an IM.
o NOTE: To IM a group, right click-on the group name and select Send an IM.
2. Type your message at bottom of the conversation window.
3. (Optional) To send a file or image, do one of the following:
o Drag-and-drop a saved file into the text input area.
o Copy and paste a saved file or any image from an Office program into the text input area.
o Press PrtScn on your keyboard to capture an image directly from your screen, and then paste it into the text input area.
4. Press Enter on your keyboard to send the message.
5. (Optional) Add other people to the conversation by dragging their contact listing from your Contacts list into the conversation window.